Since we only live at our Tahoe home a few months of the year it is important to know when there is a problem with our service. Manager called us promptly to let us know propane tank pressure had dropped due to snow load and there was a possibility the furnace had shut down. He offered to have someone from the company check it since we were away. Manager was very helpful. Thank you Bi-state Propane.
We ordered it a couple of weeks ago and when the delivery went out for some reason they only put one gallon in our huge propane tank. they did not inform us of that until we got a bill and this tank was low and i was very upset. No one really could explained why in the past years but other than this the service has been great.
We are pleased that the propane is delivered on a constant basis. There is no concern that we will run out of propane in our tank. The office person in South Lake Tahoe is always pleasant, helpful and respectful.
We are satisfied ith BiState Propane services.
When I called to request paying via credit card the responder was knowledgable and friendly. When I called previously to set up a delivery whenever some one from our tract was going to open the gate, the request was sent on and the tank was filled. I'm very well satisfied with the service of Bi-State.