We own a cabin in Spring Creek, South Lake Tahoe. The snow was so deep this year we had to dig out the propane tank twice. To make matters worse, we have a locked gate at the bottom of the tract and coordinating with the driver and us is just plain hard. You guys were great. I don't know who I felt more sorry for, YOU or US! Somehow you got in! I appreciate your effort. Your delivery guys get a gold star for dealing with all that snow. Thanks again.
We have a buried propane tank that in deep snow. I put in steel pole so it can be located. But the delivery driver still had to dig quite a hole. We were really low on gas but he got us filled up.
Great Job as always.
Since we only live at our Tahoe home a few months of the year it is important to know when there is a problem with our service. Manager called us promptly to let us know propane tank pressure had dropped due to snow load and there was a possibility the furnace had shut down. He offered to have someone from the company check it since we were away. Manager was very helpful. Thank you Bi-state Propane.