Bi-State is very prompt and n9o hassle. This is the second inquiry and both times handled very professionally. It's a real plus to be able to leave a message and get a "noreply" response that explains how problem solved.
From billing to repair situations Bi-State has been on top of everything.
The receptionist was very helpful and kind as well as the guy that delivered the tank fantastic customer service interacted with my kids and pup, very nice man. We have already told others to switch to Bi-State not only because of the great people working there but also Bi state prices are fantastic compared to other propane companies.