Back in February we bought an Inspire cardiostrider. We absolutely love it. Had an issue with it September and Rob was out and took care of it promptly. Great products and great service.
The staff were prompt, friendly, and got the job done. They also put up with my overly friendly dogs! They made moving a piece of exercise equipment a breeze for me.
I went in as a tourist from Michigan. They treated me like family. I had a small adjustment that needed to be made on my pedal because my foot was binding instead of releasing, always dangerous on a road bike. They fixed it without asking for any money in the process. That made me want to purchase something which I did. I then wanted help to find a decent ride. They set me up there as well and they let me park my car in their lot and do a quick 30 mile ride. You can tell that customer service is their trademark and a bicyclist's friend. I will remember this place and definitely come back as I have a sister that lives here that I come to see.
I like working with Chris! He is so knowledgeable and detailed. He is excellent at identifying the problem with a bike an fixes it immediately. Highly recommend!
The staff are always friendly, knowledgeable, and take the time to answer or explain any questions you may have. They are bike enthusiasts. They have a great selection of bikes and provide excellent service after the purchase. Bickel’s has served our family’s bicycle needs for more than twenty years. They are great to work with.
We love everything about Bickel’s. Our Trek E bikes are amazing! The customer service is outstanding.
The whole team is friendly and very helpful!
Thank you Chris for installing our new tires
The ride is great! We appreciate everything you do for us!! Thanks again
I like the fact that I showed up last minute not realizing they were closed but they still helped me out and got me what I needed .and to add to it they spent extra time to show me some of the new Rambo bikes that I was interested in.even tho they knew I wouldn't be getting one that day.great service for our small town.i wish other local businesses would follow suite with this.thank you Bickels.