Service and attention to our needs was excellent. From the moment that we walked into the Everett store, Mckella offered to help and showed an in-depth knowledge of all the brands and options. We appreciate the follow-on service too, including shipping the bike to the Snohomish store which is much closer to our home.
good service overall. Employees seem to knowledeable and capable and bike repair is typically well done. That said, would like to see more tranparency in the cost of repairs. We've had some very expensive bills that seem borderline unreasonable in terms of price.
My experience has always been that everyone I have contact with knows all about their bicycles and does excellent work. They have really good customer friendly skills as well.
Bicycle Centres of Everett is the best! The employees are knowledgeable, courteous, and customer-focused. You always get a friendly welcome and great information about bikes, accessories and local rides specific to your skill and adventure level. They take great care of my bikes! Wouldn’t go anywhere else!
Devon, John, and the staff continue to show excellent customer service every time I come in.
I appreciated how everyone worked together to squeeze me into the schedule and turn the bike repair around quickly.