Prompt service from a knowledgeable employee. Went the extra mile to adddres my problem while I waited rather than leave the bike and come back to pick it up another day.
We have been customers of Bicycle Centres of Everett for many years - they have supported our families cycling and snow sport enthusiasm with quality equipment, fair prices and outstanding advice and stoke! We recommend them for the support they provide to individual customers as well as the way they positively engage in the community.
I was very satisfied with the explanation for the bike I decided to purchase, and the general discussion of riding style and features that would suit my needs best. There was no pressure on what bike to purchase, or that "store style" that may exist in other bike centers I've experienced. The employees were willing to build a bike based on a close-out sale I saw online, but a fully assembled bike (Giant) was the right choice after test riding two similar bikes.
One of the discussions also involved around future updates, repairs, and care that can be provided from the store, I was able to learn more about dimensions and braking systems I was aware of but not fully educated upon. In addition, I enjoyed having the opportunity to point out quality welds found on bike frames due to my own background in metal fabrication. Overall, Bicycle Centres of Everett suited all my needs for a bike as well as ski equipment rental and I 100% will return and recommend others to check out the store!
I rented skis and boots from you guys for the last few years. Your employees are always so friendly, professional and helpful- and the equipment is always so good that I want to buy it at the end of the season!