By far the thing that most separates you from other companies is your people. I am a long time customer and have interacted with a number of the employees over the years. I never feel pressured to buy or perform unnecessary services for the numerous bikes I’ve purchased from you. Many times I’ve come in with a little problem with my bikes, and almost every time, they just fix the problem on the spot if time permits and charge me some nominal fee, if anything. I can’t give this company or its management a stronger recommendation. They go above and beyond!
We were turned away from another bike shop. These shop employees were friendly and extremely knowledgeable. They fixed my son’s bike quickly. They made our entire day.
Jesse has been incredibly helpful. I’ve brought my bike in a few times now and every time, I walk away with a solution and solid advice from Jesse. Such an awesome local bike shop
Everyone who works there is great. They all remember my name and I will continue to go there. It seems like all of the employees enjoy their job and enjoy serving the customers.
Will did a great job of assessing my needs, answering all of my questions, and putting me in an e-bike that is the right one for my application. He is extremely knowledgeable, thorough, and enthusiastic. He does an excellent job of representing Bicycle Centres of Silverlake.