I appreciate the welcoming greeting as I walked in and the prompt service. The only suggestion is it would be nice if you installed a bike rack out front. I rode to your store and there really isn't a good place to park and lock a bike.
Dan was very personable and knowledgeable about the bike lines. The service I received was second to none. This is the 2nd bike I have bought from Bicycle Centres. I would highly recommend the Silver Lake location for anyone looking for a bike!
I’m from Pennsylvania. Did my entire order set up delivery and purchase over the phone with Dan? I was buying a bicycle as a gift things were seamless. It was delivered on time when they said they would deliver it. The person that received the gift was extremely happy as the bike was everything that was stated online and the person that showed them how to use it and worked the controls was very helpful.
How great to have a professional, well-stocked bike shop in our community. I rolled in my 20-year old bike looking for new tubes and tires. Dan walked out from behind the counter to welcome me, and together we picked out the best tires for the kind of riding I do. I left the bike and within 90 minutes was back to pick it up, new tubes and tires in place and ready to go.
While in the store I saw another customer getting good guidance on selecting an e-bike, and another mechanic was finishing up assembling a "beginner" bike for a very young rider.
This new location of a long-time community bike shop is working out well for everyone. It is resources like Bicycles Centers that makes our part of the region a great place to live and work.