Ryan made the difference this time. My last visit wasn’t good because the mechanic did a poor job and made a bone-head mistake. Ryan took the time to talk to me, follow up, and solve the problem. It left a good taste in my mouth. I’ll give them another shot and I still want the to be my favorite bike shop.
I had a big bike riding coming up and I had an emergency repair on my bike. They were able to fit me in with their busy schedule, and get me fixed up. So the next morning of my big bike ride I was able to go. Thank you, thank you thank you very much. I will always recommend your shop
When I arrived to get my E-bike repaired, not only did the people who helped me (Sadly I don't remember the names) made an unfamiliar interaction easy and helpful to a first impression, but they also were informative and straight to the point. The price for it was also cheap for me to afford making it a great service for future. I hope to visit the next time I have bike troubles!
By far the thing that most separates you from other companies is your people. I am a long time customer and have interacted with a number of the employees over the years. I never feel pressured to buy or perform unnecessary services for the numerous bikes I’ve purchased from you. Many times I’ve come in with a little problem with my bikes, and almost every time, they just fix the problem on the spot if time permits and charge me some nominal fee, if anything. I can’t give this company or its management a stronger recommendation. They go above and beyond!
We were turned away from another bike shop. These shop employees were friendly and extremely knowledgeable. They fixed my son’s bike quickly. They made our entire day.
Jesse has been incredibly helpful. I’ve brought my bike in a few times now and every time, I walk away with a solution and solid advice from Jesse. Such an awesome local bike shop