The Bike Doc offers a wide range of products, from entry-level to expert. The staff are always friendly and helpful. Service is typically very quick, especially if booked in advance. My family has purchased bikes, skis, and miscellaneous gear from the Bike Doc and - as long as I live in this part of Wisconsin - I will not go anywhere else.
Service was done in a very timely manner even during a busy time. Prices are comparable to any other shops, but the quality of service is always better here at bike doctor
You can get gear lots of places. What sets The Bicycle Doctor apart from most is the great service staff. They ask a lot of questions, and apply their product knowledge to get gear that suites your specific needs and fits you best. They welcome return visits if anything needs fine tuning, and provide that with positivity...not like it is an inconvenience. They work for far more than a sale...they earn client loyalty by delivering quality service and really nice gear.
Bicycle Doctor is an exceptional bike shop service. From the moment I purchased (Feb. 2025) my new Trek Madone, the experience has been outstanding. The team's knowledge extends well beyond just selling bikes—they offer valuable insights on everything cycling-related and provide excellent ongoing service and maintenance.
Whether I'm working with Kyle, Logan, or Matcha, everyone on the team is ready to pitch in and help. What really sets them apart is their focus on the rider—they genuinely care about making your cycling experience the best it can be, not just making a sale. The quality of service and expertise you'll find here is absolutely worth the drive.
Anthony Waite