I went into the store the first time Saturday afternoon looking for cross country skis. Laurie listened to what I was planning, quickly explained and educated me on different skis and her recommendation. Never pressured but offered her experience in describing the skis, boots and poles.
The service was quick, pleasant, and overall good experience.
The selection of products for cycling and Nordic skiing is the best, but it's the expertise and outstanding service from the staff at Bike Doc that have earned my loyalty. They are well worth a drive to Dousman.
The staff was interested in my specific XC skiing needs vs selling me products or services I did not need. They took time and shared their knowledge: both were much appreciated!
I appreciated the time and expertise that was afforded to me. I have greater confidence in my knowledge and am very pleased with my ski package purchase.
Honest, sincere, and service-focused customer service. The sales associate showed me exactly what I was looking for and had a great deal of expertise in cross country ski boots and skis.