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   3260 Reviews
105 N. MAIN STREET
DOUSMAN, WI 53118
2629654144
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Recent Reviews:


Staff is friendly, knowledgeable, and helpful no matter the size of the problem. The work was completed within the promised timeframe, determined by the shipping of parts rather than a backlog of work. They have my full confidence!

My favorite bike shop in the entire lake country area. Knowledgeable, friendly, fast! I'll always come back. Thank you for the consistent reliability.

Incredible attention to customer satisfaction and ensuring the customer knows details of what they purchased and how to use the products. Very patient! Both visits stayed past closing time to ensure I had what I needed.

The repair guys are great. The work is always done well and I can't remember a time when the job wasn't done faster than they predicted. They keep you on the road (or trail).

My Troxus bike is women user friendly and my Saras bike rack is easy to operate as well.

Friendly staff. Worked hard to find parts for my recumbent

I had benefitted from having several conversations with Kyle concerning purchasing a new bike that would be better suited to my age (78) and physical limitations making my treasured at one time high end road bike difficult for my current skills. The Trek FX2 was the bike Kyle and I determined to be a good next step for my cycling longevity. So on a rainy Tuesday afternoon I stopped by the shop to buy that bike while picking up my old bike that was being serviced. Of course, I immediately learned that the shop is closed to customers on Tuesdays. At the same time Jason agreed to help me and we engaged in discussions of customizing the FX and actually making those changes at the same time that eventually facilitated me being able to drive home with my new bike. I am very grateful to Kyle for those initial conversations about what to purchase and also so grateful to Jason for taking the time with me to turn the imagined into a reality. In addition, everyone in the service department was super friendly while the FX got readied for the sale. My experience with the Bicycle Doctor was great as it combines high quality merchandise with experienced and wise sales personel backed up by a friendly and super competent service department.

Great bike shop with outstanding gear and service. Kyle and Maciej are outstanding employees who have helped me greatly over the years.

I just get helped right away when I'm in your store and I do like the products you carry.

Service dept is responsive and helpful.

GREAT people! Great service every time I walk in the door. It’s realistic to expect instant service in a bike when you walk in the door of a shop. The crew at the Doctor exceeds my expectations every time!

Knowledgeable and helpful employees

Friendly staff and good selection

Prompt and reliable technicians

Great product knowledge, selection of products that have been tested by the team, and an overall fantastic local shop experience!

The service at the Bicycle Doc is awesome. The guys are all helpful and knowledgeable whether working on your bike or helping to select a bike. It's been my choice for four years. I've bought my bikes there and when needed I've had them serviced there and never been disappointed.

Handsome staff

Polite, friendly, professional..

Reparmen were very helpful and ga e good advice!

I needed a new seat post for my mountain bike along with some other maintenance work. The shop tech was quick to note the unusual mounting angle of my seat. He was knowledgeable and very helpful with picking out a replacement seat post that better fit my preferred ride height. But here is the best part: Instead of just replacing my seat post and remounting my bicycle seat, he measured the angle I had my seat set to before taking things apart, so he could mount my seat just the way I like it on the new seat post. That attention to detail and care for the customer really stood out. The other work I had done was also completed well and everyone I encountered was helpful and welcoming. This reinforces prior good experiences I have had here. I’ve found my go-to bike shop.