I had a bunch of questions. The staff was super knowledgeable and patient, answering everything I threw at them. They were really helpful and gave me great advice. The service was quick and friendly, making the whole experience awesome. Definitely recommend if you need bike stuff and great customer service!
I have been using their services for over 5 years+ I have been struggling as a biker for door dash and they always treat me like family I couldn't be able to pay off what they fixed for my bike however since the day came that I needed my bikes fixed they was worried for me and knew how much work I really put in and they still helped me and yes debt of my bike was paid off I was touched with so much kindness from them I recommend everyone to go get their bikes fixed from them every time I'm dashing
Tony was amazing!
I had something back ordered and was a bit frustrated and when it came in, one of the technicians (not sure if it was Tony but Tony handled all the correspondence with me, regardless, everyone is great) worked late to get it done. Absolutely amazing!
Everyone who works there is so nice and knowledgeable. They help you find what you are looking for without being pushy about making a sale. Also the location is super convenient but I hate that new fence along the Monon
The shop is always organized, with plenty of bikes and bike accessories to choose from. The prices are fair. The guys that work there are always nice, friendly, professional and knowledgable.
Everyone I encountered while at the downtown location was very helpful. I haven't bought a bike in many years and haven't rode one in over 12 years. They did a great job helping me find the right bike for my needs. I would definitely recommend to anyone looking for a bike or needing their bike serviced.