Drake showed me how to replace my inner tube. He was friendly, knowledgeable, and took the time to answer my questions and walk me through the process. Thanks for the great experience!
Liam is simply the best service person I have ever met. I am beyond pleased with all of the help and consideration, and he went way above and beyond helping me with my bike.
I just ordered a pair of tires through BGI. When I went in to the downtown store yesterday to pick them up, I was really impressed with the guy working there. He was pleasant, friendly and knowledgeable. He sold me some rim tape.
The time before that when I was at BGI’s downtown store, I bought some lights and a floor pump. I had a good experience then, too.
Love BGI downtown, my LBS! Sean, Tony, Drake, Max, Nathan, and now Mitch! Sorry if I forgot someone!
I always feel like my bikes are in good, knowledgeable, and trustworthy hands!
Thanks, as always!