I’ve been to a lot of Bike Shops in Indianapolis, including several different Bicycle Garage locations and in my opinion the Roosevelt Ave shop is by far the best bike shop in town . Every time I go there I’m immediately greeted at the door and with in seconds the tech and manager are looking over my bike , making suggestions and then jumping on getting my bike repaired . From experience I know this type of customer service is just not typical so gotta believe you have just terrific management at this store that I truly appreciate . Thank you so much !
Best, [FIRST NAME REMOVED]
I have been with bicycle garage Indy for over 7 years customer service phenomenal everything of what they have been doing is a blessing and I'm grateful
Service at Bicycle Garage Indy Roosevelt Ave is excellent.
They ordered a replacement rear rack for me when my old one broke.
As soon as it arrived, they called me in for installation.
Excellent work all around.
The service department is top notch. They are great at communicating any issues nd always do an excellent job on repairs and tune ups. The staff is helpful when I am looking for a specific items in store.
I appreciate the Selection, but mostly, I appreciate the Staff. I'm new to cycling as a commuter and student. Cycling is now my main means of transportation with my Bike that I bought from BGI Downtown.
The knowledgeable staff is a huge help. I can get multiple answers to my technical and specific questions, which as a college graduate in STEM, I prefer. Most problems have more than one solution and I like the diversity in answers so that I can make a more final decision from a robust pool of options. This helps reassure me that I did review multiple solutions.
The sales staff is always pleasant, and I appreciate the knowledge shared by all of the cycling mechanics. They've guided me to some excellent solutions for specific needs, which I appreciate. I know if I have a problem, they can help me relatively quickly.
Friendly knowledgeable staff along with reasonable prices on bicycle accessories gets my vote for great service to Indianapolis Indiana and the Monon trail enthusiasts.
Everyone there was very friendly and willing to help right away. My bike got fixed and works amazingly now. Couldn't have asked for better work being done on the bike!