Bicycle Garage Indy Downtown Googlemaps

   1187 Reviews
242 East Market St, Suite 101 Indy Bike Hub YMCA @ City Market
Indianapolis, IN 46204
317-612-3099
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Recent Reviews:


Had the exact tool I needed that no other shop in town seemed to carry. Friendly staff found it right quick for me.
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Everyone there is so polite and just genuinely want to see people on bikes. And the repair times are top notch.
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Everyone was super professional, friendly, and knowledgeable. My bicycle was fixed at a fair price and in a timely manner. The manager Sean did a great job of communicating the details of my repair and kept me updated through the process. While I was picking it up, I noticed a great selection of items in the store- I’m sure to return!!
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The work is thorough and high quality. They treat my bike like it's their personal bike.
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Friendly, knowledgeable, pro-active on solving problems, knowledgeable, and provided a terrific interaction on upgrading/fixing my bike! Amazing customer service! I could wait for repairs or come back. I chose to come back the next morning. My 7 yr old bike rides like a new bike! Hooray! Many thanks!
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I have always received good and honest service here and I like the proximity to downtown.
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My BGI always provides amazing service and I’m so happy to have them Downtown!!
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I asked one of the people working for the three thing I needed and he immediately beelined and showed me where all 3 were
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Very knowledgeable and efficient service! Good inventory (but not as big as the Northside store).
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I asked several beginner questions that were all answered thoroughly and kindly. Also, certain items like water bottles and cages were reasonably priced. Overall a great experience.
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Just appreciate all the help they gave me both on the phone and email and their patience with the postal service and me on getting my jersey back to them. I still have the jersey on my mind and may contact you later for a different size
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Reliable services at reasonable prices. They know us personally
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Liam provided me phenomenal customer service! He helped me fix my Noah Ridley, got me extra parts by doing some great research and then installed them, the overall experience was fantastic! I would highly recommend BGI!
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Excellent service!! Drake, Sean, and Mitch were great. I recently purchased a bicycle as a gift. They had everything ready to go within an hour. Mitch was great. He took time after the sale to show me the ends and outs of the bicycle and helped me load it into my vehicle.
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Broken spoke on rim, was fixed the same day.
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The knowledge level and standard of customer service are high! Staff is so friendly and helpful. Good product selection and fair prices.
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Experienced professionals and cyclists that know the products and what equipment works for which kind of cyclist. Good store hours to shop with.
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I like how knowledgeable the staff is. Also they are very helpful, and passionate about their work.
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Very helpful and informative. Sean is the GOAT.
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Good variety. Excellent service.
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