They did a great job repairing my bike after I was struck by a car while riding. They took their time to complete an assessment of repair with a detailed description of the inspection, which I provided to the insurance company for reimbursement. My bike looks as good as new.
I’ve been to a lot of Bike Shops in Indianapolis, including several different Bicycle Garage locations and in my opinion the Roosevelt Ave shop is by far the best bike shop in town . Every time I go there I’m immediately greeted at the door and with in seconds the tech and manager are looking over my bike , making suggestions and then jumping on getting my bike repaired . From experience I know this type of customer service is just not typical so gotta believe you have just terrific management at this store that I truly appreciate . Thank you so much !
Best, [FIRST NAME REMOVED]
I have been with bicycle garage Indy for over 7 years customer service phenomenal everything of what they have been doing is a blessing and I'm grateful
Service at Bicycle Garage Indy Roosevelt Ave is excellent.
They ordered a replacement rear rack for me when my old one broke.
As soon as it arrived, they called me in for installation.
Excellent work all around.
The service department is top notch. They are great at communicating any issues nd always do an excellent job on repairs and tune ups. The staff is helpful when I am looking for a specific items in store.