Knowledgeable sales people. Good service - as soon as I walk in the door someone is there to help me. I've also had great experiences in bike tune-ups and fixes.
Service was quick and thorough. Our bikes were repaired to our satisfaction, and we were even accommodated on a time constraint due to our child’s bike needing a quick repair before bike camp. So appreciative!
Stephen was very helpful with trying a trike. He took the time to adjust everything to accommodate my height. Once they are able to have electric trikes I will be back.
The service techs/ mechanics took great care of me and my bike . I had an issue where my bike had a failure and needed a new part for a race and an upcoming bike vacation. Your team got me fixed and off to the race and my vacation! I was extremely pleased with the team at BGI!
My wife has been having ongoing problems with her bike tire pressure. The mechanic immediately identified the problem, found a long term solution and did it at a reasonable price.
I appreciate its customer service Brad. He was very genuine. Understood my needs very enthusiastic. I felt very confident about the product I was receiving and I will continue to come there to that Store. thank you so much For hiring Brad, who cares for the company and the product and the customer.