The service team was extremely helpful in resolving the issue with my bike. The service was performed in a speed which exceeded my expectations. Everyone I interacted with were kind, friendly and helpful.
Good evening,
Kyle did a wonderful job in working through a few options which I had pre-planned in advance to look at. (9.5/10)
The service department was precise in executing 95% of what I asked to adjust the bike for what I wanted in detail. (9.5/10)
Looking forward to working with bgi in the future.
Thank you.
[NAME REMOVED]
The service department is always very helpful and accommodating when they can be. I wanted to have a volume spacer removed from my suspension fork and they were able to do it while I waited. They had it done in about 10 minutes. Awesome service!
Jeff was very knowledgeable and helpful.Our experience with service and a new bike purchase was fantastic. The whole group of employees offered the "good, old-fashioned " customer service experience