Got a bike for my 4 year old daughter yesterday with the help of Sam. Great info for us with her bike and got her exactly what she needs. She loves it and we love it for her! Went back today and my wife and I traded in our bikes for new ones. Rick was amazing and more than happy to help us find 2 bikes with very specific, and almost nonexistent, features. We would have loved to get more for our trade ins, but at the end of the day Rick worked hard to find what we were looking for and we fell in love with not one, but 2, of the exact same bike. Will always return for service and recommend BGI to anyone looking for a bike!
Great selection and knowledgeable, friendly staff. We take advantage of the bike buy-back as our kids grow. We’ve been happy customers for over 20 years.
The staff was great and Randy was wonderful to work with! So friendly, helpful and attentive. That means a lot to potential buyers/customers. We have found a new bicycle shop to give our business!!
The staff are super informative and really helpful abs tonnes of bikes to choose from. We dealt with Sam and he was superb with my kids, tonnes of information and safety tips could not recommend them enough - thank you!
I brought a bike in for partial reassembly (It was partially disassembled in order to ship it to me from Houston to Indy.). Everything about the process was flawless. I'm happy I put reassembly of my beloved Priority Bicycle Turi model in the hands of professionals. Thank you
My service tech got me right in and changed my tire in a matter of moments and back on the road in no time! His ability to have meaningful conversation while efficiently working was a welcomed plus!