Patrick was pleasant to work with and offered suggestions based on experience. Being new to mountain biking you don’t know what you don’t know and products/services offered felt thoughtful, not pushy to upsell. Great attention to detail and plan to use BGI for my future bike needs!
I only used BGI. Each time I visit the store. I am impressed with the personnel. They are very helpful and engaging, and also provide excellent instruction. The products are all high-quality and generally reasonably priced.
kind, professional knowledgable. My daughter found a bike she really liked after trying a few at the other location on 106th. Bill, at that office was very helpful and got her on the right size bike and we tested it out back. They only had it in black but he called over to Todd at the 82nd street location, who put a beautiful blue one on hold for her and we were able to drive over that afternoon. Thank you to Bill and Todd and the whole BGI team for finding her a great bike that she is very excited about.