Your service team is very knowledgeable and willing to share that knowledge with your customers. My bikes get repaired and I learn something about how to keep them in good shape.
Patrick was pleasant to work with and offered suggestions based on experience. Being new to mountain biking you don’t know what you don’t know and products/services offered felt thoughtful, not pushy to upsell. Great attention to detail and plan to use BGI for my future bike needs!
I only used BGI. Each time I visit the store. I am impressed with the personnel. They are very helpful and engaging, and also provide excellent instruction. The products are all high-quality and generally reasonably priced.