Knowledge of the sales and service teams, their willingness to proactively, provide advice and ideas on how to make your cycling journey, more enjoyable and safe. Team is very helpful and makes you feel valued as a long-term customer.
The sales person Sam was Excellent.!!!!!! He listened to what we needed and then added to our vision. He put it into a bike that is better than we could’ve expected added a similar price point.
There's a wide variety of products, and the space is well-organized and wide open. I especially loved the learn to ride lesson for my kid. Connie was fantastic!
I always find the help at BGI-North very friendly and knowledgeable. They just replaced my seatpost in my Trek Rosco mountain bike. I'm happy with the results.
They’re all very professional and Johnny on the spot when you have a question or a concern about your bike. They all seem to like their jobs and the fact that they also sell specialized bikes now is a big plus keep up the good work guys.
Hi quality products with great customer service. I knew very little about bike helmets and what to buy. I was given several options with reasons why each would be what I needed and which ones were not really for my riding style or purpose. Service was quick and super friendly.