BGI carries top brands of bikes, and the customer service always is the best. I'm always greeted on arrival at BGI by someone who offers their help and then takes time to answer any questions I have and give advice when I ask. The knowledge and expertise exhibited by the employees is appreciated, and I feel confident that I am getting exactly what I am looking for and need.
The customer service person Bernie, was knowledgeable in helping me with determining which bike was best for me. As well as answering my concerns. There was no pressure sales, and encouragement to try out bikes to ensure i selected which bike was best for me and what I hope to achieve in bike riding.
We worked with Sam who did a great job of helping us find the best bike for our needs. We appreciate his bike experience and his familiarity with many products to help us make an informed decision.
Unmatched quality products and most knowledgeable and friendly customer service! We enjoy the incredible variety of options to consider in the most beautiful store front, conveniently located between Keystone and Castleton Malls.