Clay was very knowledgeable about bikes. He gave opinions and suggestions in a kind manner. He was helpful in describing the differences between the bikes I tried out. The selection at Bicycle Garage Indy North was good. I didn't feel pressured to buy anything extra. I had a very nice experience and I'm happy with the bike I bought.
Customer Service,
After a sales associate and I loaded my new bike to bring home, I noticed there were two defects in the paint where upon I contacted the store about my discovery.
Adam @ Bicycle Garage N did me right by ordering a new bicycle & ask me to keep existing one until new one came in.
I so appreciated this level of customer service commitment!
I went in to BGI knowing what I wanted. The salesman (I don’t remember his name) answered all of my questions with confidence. The Townie Go! 7D was on sale, clearance, I believe, for $800 off. I love this bike! It is perfect for the casual rides that I have planned.
Great staff... friendly and knowledgeable.
Lots of products and staff is helpful to navigate
Helps set-up and train on new e-bike
advised the proper trailer to carry bike.
well done.
We purchased a bike for our pre-teen, and they provided great service and advice. Our son was able to test ride several bikes in the parking lot which was great. He rides his bike every where so he has had a couple of flats, mostly due to his failure to keep his tires aired up. They have replaced them quickly and inexpensively and noticed other little things in need of adjustment while there. He also got a one year free tune up with purchase. All the service guys and sales guys are super friendly and helpful.