Everyone is always helpful and friendly; but more importantly, they seem to have a genuine interest in helping me. I’ve also shopped and asked for service advice at graygoat. They’re not mean per se, but it always seems like they’re bothered they have to help me. Like they were called in on their day off or something. At BGI, people seem happy/delighted to help me, and it makes a big difference.
I've had my bike that I bought from this store for 2 years. They have great quality products and the staff members are very kind and professional. I'm glad to have done business with them and plan on continuing to go to them for my bicycle needs.
Ordered some bike shorts from the South store. I had to end up driving to the North store to pick them up or wait until later next week to receive them. The nice thing was they had them ready to go when I got there. Would have given a "10" if I could have had them at the South store.
Friendly and knowledgeable staff!
Great selection, very knowledgeable, and great customer service!! We were going to purchase online but we found this shop a few minutes from our home. They have great prices!! I highly recommend them!!
Everyone at the BGI South location was helpful, informative, honest, and upfront about what was in stock in our price range, and what made the most sense for us.
I will certainly recommend BGI to anyone I know that’s looking to purchase or service a bicycle.