Staff is very knowledgeable and good at explaining in simple terms. I like that they don't try to sell or push maintenance work on you-I was told a timeline to monitor, what to look for, and didn't feel like it was an immediate issue.
The guys at Bicycle Garage Indy (Southport rd location) made a pickup from out of town super easy. They had the bike I was looking for out of the warehouse within a day and ready to load up when I was passing through. Great new store. Super convenient to the interstate. Friendly staff. Highly recommended. Thanks.
Skilled staff that know their products and services. Have purchased bicycles and parts for several years without having to return or service not done correctly the first time.
My BGI in Southport and Downtown Indy take extremely good care of my Cannondale e-bikes!!!
In fact, when I have to take it other places, they clean up after the other shop.
I have absolute confidence in their care of my bikes!!
Top-notch service and staff. We are new to the sport and everyone was super nice and helpful making us feel welcome. The service department is very efficient and did a great job on both of our bikes.
They listening to our needs and helped us find the right options for the riding we do.
5 stars
We've been a customer there for years, even before the transition from Grey Goat. The staff is great to work with and we've always walked away with exactly what we needed.