Sandy was very patient and well informed about her product line. She took her time and explained the whole electric bicycle product line and helped me pick what would work for me and then got the bikes out for a test ride. The gentleman that fixed a couple items on the bike I purchased plus added the accessories I purchased were very professional and answered all my questions. Overall a very good experience.
I’ve bought 2 bikes in the last year the first because I needed some exercise and hadn’t road for over 40 years The staff was very helpful in helping me pick something out. Now fast forward a year and thought I would upgrade to a nicer bike. A couple staff members helped me through my choice and several comparable models and really spending quite a bit of time with me. When I went to bring it home they made sure it was adjusted perfectly and really answered any questions fully. Very knowledgeable staff and very pleasant experience there