I came in with a small repair for my sons bike. I was planning to leave it and come back whenever it was done. It ended up getting repaired right away and I was able to take it home with me. I appreciated how quickly the issue was diagnosed and then addressed.
Your staff is always courteous and helpful. I came to the store with an unusual request and was quite satisfied with the service. I received a Purdue cycling jersey but already had the same jersey. The staff allowed me to exchange the jersey (for BGI's cost) for another. I happily paid the difference and was very happy with the purchase.
Very friendly staff that is knowledgeable about their products and take their time with you to make sure you are happy whether purchase or are just looking.
The staff is very helpful and knowledgeable. If you need anything for bicycles. Go there and they will help you. If they can't solve your issue they will help you get it done
Very knowledgeable customer service people who were genuinely interested in getting me the right products to serve my needs without trying to sell me on unneeded or fancy equipment that wouldn’t add any value.
Very friendly staff and great selection. I purchased a Trek Marlin, they set it up and showed me the bells and whistles and had me riding inside an hour. This is where I'll go for all my biking needs.