I have taken my son's bikes to BGI for service for many years. Always professional, friendly, and helpful. Their repairs are speedy, accurate, and economical. I look forward to many more years of their assistance.
Luke was awesome and very helpful. I went for help with replacing a seat on a pole. Luke did not charge me for doing that. I had been in the market for a bike and with Luke’s help I was able to find one and purchase it. Thank you.
The store was well staffed and had a wide selection of bikes and accessories. I was met by a staff member before I reached the check-in and my bike’s bumpy back tire was diagnosed, the rim was repaired and I was on my way within a short time. Staff was very helpful and knowledgeable.
Friendly staff isn’t the norm anymore but I found it when I spoke to someone on the phone and again when I walked in the door. The quick turn around in getting my trike serviced was much appreciated. AND the honesty of not selling me new tires for the bike when all I needed were 3 tires aired up.
THAnK YOU again !!!
So I hadn't been in for a while and needed 2 bikes worked on.
Customer service was absolutely phenomenal as well as the bike service department! Will definitely be coming back