The staff is extremely helpful, knowledgeable, and friendly. They know their products well and provide great advice, regardless of your experience level. The repair clinics they hold are reassuring and practical, and I never walk in or out of the store feeling intimidated.
The courteous sales staff and knowledgeable technicians. No pressure training to get the proper bike for the individual.! Very happy with the bike and the results
BGI Southport is always fantastic to work with. I like that when I drop my bike off to be serviced that they go through the work to be done and give me opportunities to ask questions. Their policy of only calling me to confirm replacement of a part exceeding $20 is also very convenient. The BGI Southport team is incredibly knowledgeable and always provides fantastic service!
Speed the work was completed and the care shown to my bicycle. Everyone is friendly and incredibly helpful to everyone who visits their store. Just good people who really care about doing a good job.
Everyone is friendly and the service area is always willing to answer my questions and offer advice. I feel like I am a priority whenever I walk through the doors, and I appreciate that.