Very friendly and competent staff! Helped answer any and all questions and pointed me in the right direction for basic bicycle improvement equipment. Didn’t feel like I was being sold anything and their service cost is very reasonable.
Was disappointed that Yamaha ebike motors were no longer serviced. But Ben was willing to spend time trying to source my issue in hopes it wasn't the motor.
Parts needed were available. The brake pads were installed easily and worked with no issues. Friendly and knowledgeable staff are always available to serve your needs.
Quality products and professional service. The sales staff and service staff know their products and customer service is excellent. We had to have a new treadmill belt installed on the floor model closeout TM we just bought once we got it delivered and realized it was more than a simple adjustment. Spoke with service manager Preston about it and ordered new one with no hassle. Service call was great. Technician (sorry I don’t recall his name) was extremely professional and personable. Really knowledgeable about the product. We discovered a couple more things that needed attention along with the belt and he is taking care of us without question. Have to order a couple of replacement parts under warranty that were missing/damaged. Thanks to all for top notch service!