The folks were very friendly, very knowledgeable. Took care of the issue with my E bike in faster time than they said they would and I think the price was very reasonable.
Professional staff and very knowledgeable of their products. Helped us to determine which e bike fit our needs. Sandy stayed with us the entire time we were there, even allowed us to test ride two different bikes to help us feel the difference. They stayed past closing time with us. Very personable staff. Sandy also helped us with finding the right helmets.
I bought a hybrid bike from Sandy at BGI Southport. She was helpful, knowledgeable, not pushy, and really listened to my needs. She gave me good guidance on my new bike, accessories, and trade in at fair pricing.
The mechanic (long beard) was meticulous and timely. He set up my bike and added the accessories. Love BGI, highly recommend!!
The staff was friendly and extremely knowledgeable. Al was able to answer all of my questions and give some valuable information to my new venture into gravel cycling
Everyone seems friendly, helpful and knowledgeable. I thought I would be looked down upon for being a "newbie" bike but I didn't feel that way at all. I'll definitely be back. :)