Went in to have a bike looked at and for a tune up. This past Saturday. Very nice, explained everything once they did a check (@ 10min). They said it would be Tuesday. They texted me and completed the service, new tires and inner tubes, adjusted brakes, new chain. Very pleased with how quickly they did it. Just have to go pick it up. Will give another review after picking it up.
As soon as you arrive at the store, someone greet you and ask what you need. Took care of my bike issue while I waited and when I was ready to leave, someone took my bike out and put it in my vehicle. Great service.
I bought my TREK Domane at this store 2 yrs ago, love it. Brought it in on Tuesday to have the gears adjusted. Ben held the door for me, fixed the gears and showed me the path where I could test it out without traffic interference. This took about 10 minutes and cost as many dollars. I will take Ben's advice and bring it in during the winter for a thorough check. A civilized experience like this can ring for days and is welcome in our sadistic zombie times. Thanks to all at the Bicycle Garage!! You may quote me as [FIRST NAME REMOVED] H. Thanks.
The staff was very knowledgeable and helpful. I felt very comfortable talking to them. My daughter's bike was ready the next day. I would highly recommend them.
The Staff was extremely helpful and curious.
I felt a sense of great customer service while shopping that has been hard to come by with other shopping experiences at other retailers.
Supper impressed!