The staff is knowledgeable, courteous, & unhurried (not pushy). They have displays of their products & allow you to try them out. They work with you through the purchase, making it a pleasant experience. And delivery is prompt & seamless. They even provide maintenance on their products. Quality products & excellent customer service = BGI!
The represenative I worked with noticed I was with NICA and was able to apply my discounts. He asked me if I was with NICA, I stated yes, super smooth!
I was welcomed as soon as I entered the store. Employee that assisted was very helpful and clear in his communication on problem, cost, and time frame. Well done.
Al was very helpful to answer questions and help us fit a helmet. We enjoyed being able to shop without being pressured to buy. Thank you, BGI, for supporting Midwest Devo. The discount helps us get our rider the accessories he needs.
Efficient and thorough. Great job cleaning and performing “tune-up”. I am very appreciative I can make an appointment and my bike was ready in 24 hours.