The service is terrific and I found everything I needed. Erickson the mechanic helped me out of a bind in about 5 minutes time yesterday when he spotted a cable rubbing on my tire. Great work! And the geek squad was able to fix my friend's odometer miraculously.
Libby was incredibly helpful in talking through my family's cargo bike purchase, and then again in getting us started with our new bike! I feel grateful to live so close to such a good bike shop.
Every worker was willing to help. Chris was super knowledgeable and patient with me and helped steer me in the right direction towards what I was looking for. Overall a great experience at bicycle habitat in park slope
Everyone is always so nice and helpful at your store on fifth Avenue in Brooklyn. We love supporting local businesses. Your prices were competitive with the big box online store that shall remain unnamed.
Everyone was friendly, patient, and responsive to my frantic calls about a late delivery and assembly for a child's birthday gift. Assembly cost seemed just a little high for a simple bike, but the excellent customer service was worth it.
This is my second rental from Bike Habitat Brooklyn and they are so great to work with. Will be scheduling with them every time I come and ride in NYC. This was for the 5 borough's tour 2026 so much fun. What a great bike shop.
You have been very responsive, professional, attentive to detail and accuracy, and pleasant. This has been true of Chris, Wesley and others in the store/shop. Thanks, [FIRST NAME REMOVED]