knowledgeable, helpful, friendly, and aren't really pushy with their services- they will give you something reasonable that works with you and aren't trying to upsell their repairs. I've bought two bikes here over the years, and have referred many others as well! The only time i went to a different bike shop, they really tried to up-charge me and sell things I didn't really need, and I like that they didn't do that to me here!
The bike repair staff member was very friendly and patient as I listened and asked questions. He understood my budget and provided me the best options to move forward. I will be back!
The team was very helpful and professional. My bike did not need a full tuneup, just a few minor adjustments, which they did quickly during the estimate meeting and were incredibly fair in what they charged for that as well. Great experience, will definitely be back.
Rick was informative, kind and funny. Best kind of non pushy sales person. And it he helped me narrow down the plethora of choices and settle on something safe and affordable for my needs
John was chill, helpful, patient, and knowledgeable. I liked the range of products that you carried (i.e., the ability to test ride a range of bikes). I liked that I didn't feel pressured to make a purchase on the spot but was provided great information and a very helpful summary of the bikes I had ridden (which ultimately helped me to make a decision I'm really happy with). Location of the store is great for testing out the bikes (good bike lanes and close to the park).
The workers were so great -- mechanics were helpful and provided great service. They helped me figure out what needed to be replaced on my bike and helped me figure out the way to do it within my budget. Sam & Jeff surpassed my expectations. Thanks!