I value their honesty and transparency the most. When evaluating my bike for annual maintenance needed I was walked through each component and given an honest evaluation of its condition. At other bike shops it’s common for me to get recommended parts to be replaced or service work to be done that’s not necessary. Here I trust that unnecessary work is not being done and necessary work is being done well.
Brought my bike in for a pro overhaul. Very friendly staff and quality service. Not cheap but well executed, fast work, done within two days. Thanks, team!
Love the Chelsea shop. This is where I got my bike and this is always where I go for maintenance. Great customer service and just great folks all around!
This is the second bike I've bought from you. Both times, the staff were unusually wonderful. Like, noticeably so. Knowledgable and went out of their way to be helpful. Just great.
I absolutely love this store and their expertise and always being welcomed no matter how big or small my questions may be! Jestine and Matt are my Favorites!
I trust the products that you sell and your sales team and techs. Chelsea staff is top notch and I always bring my business there (even though I live in Astoria)