Recent Reviews:
May 20, 2024
Alonzo Yanes
May 19, 2024
Louis Naranjo
May 18, 2024
D.B.
May 14, 2024
Jerome Scarlett
May 13, 2024
Karim Ait
May 13, 2024
T.O.
May 7, 2024
M.H.
May 7, 2024
Greg Caputo
May 7, 2024
Jon Lutz
In the past few weeks that I have been bike shopping, I have been to each location, Park Slope, Chelsea. Nearly everyone was super helpful and patient. 2 ppl in Park Slope were helpful in some solutions for a kids bike I just got used. Chad at the Prospect Heights location help me narrow down what I wanted and that led me to Chelsea. Matt was extremely knowledgeable and helped me find the bike that I really needed and wanted with my body and size in mind. My only issue is that it should be very clear on the Specialized site and in store that you cannot price-match every bike. The cost difference between the bike I got online and the price in store was $200+. I was shocked and disappointed that this price could not be matched. Elvis was extremely helpful in navigating this and we worked it out. I confirmed my order by phone and committed to coming back to pay for the bike in the evening. When I returned to pay for the bike and ask a few more questions about what I needed, Elvis and Matt were busy. The man who ended up helping me got the job done but when I asked additional questions about an adaptor I needed, he was short with me and had no patience for that. It was a bummer because I had a few more questions realted to securing the new bike, but could see he had no time for me. It was the most expensive thing I've purchased in a long time. In any case, I left the store with my new bike and will go back when Elvis and Matt are available with questions