I had a great experience. I needed some cycling shoes and it was my first time buying them, so the sales associate was very helpful, explaining to me how the clips work, what's best for frequent use in indoor cycling classes, and making sure I understood everything about the shoes' warranty. I really appreciated the thoroughness and care I experienced at Bicycle Habitat!
I had a wonderful experience at Bicycle Habitat! Steven helped me pick out the perfect bike. The whole team is amazing— everyone is both kind and knowledgeable. I highly recommend them!
You guys are the greatest. Excellent selection of bikes at all price points. Great service, nice people. My 6 year old bike was stolen, I was back on the road the same day
I placed an order online to pick up in person from Chelsea. First, Matt took my email regarding of the bike came with pedals. It did not. Matt recommended some reasonably priced pedals and made the install process very easy, and threw in a discount on top.
When I came to get the bike, Steve helped me out. He was kind, approachable and shared lots of knowledge about the bike I just purchased, as well as asking him questions about other bikes I was curious about. He also made slight adjustments for my new purchase before I rode off. He also told me to come back after I put some miles on the bike to adjust my breaks.
A great friendly NYC experience! Which is why I will always come back and send anyone who needs help with bike to Bicycle Habitat.
The team is always welcoming and focused on the service I need, whether fixing a tubeless tire or performing a complete tuneup. Prices are fair and the staff is knowledgeable. My new go-to shop for my road bike and gravel bike needs.
There seems to be only one Canyon bike shop in NYC that is solely focused on that type of bike. I really appreciate the fast turnaround time and the expert mechanics that you have. The managers by the front desk know their stuff and help you swiftly. The bike shop took care of my bicycle and put it out of sight and out of mind when not in use. I really appreciate everything they have done for me. My bike is working great!!
Happy riding :)