We rented e-bikes to explore Stanley Park and could not have been more pleased with the service, advice, bikes and pricing. Such a great way to maximize fun.
Oleh is incredible at what he does, not only because of his knowledge, but also the way he conveys that in a clear a non-rushed way. He's an absolute asset to your business!
I had a great experience in BSP. Went there for a raod bike on sale that is last one in stock. Had Nav helped me who recommended me a gravel bike (also on sale) which better suited my needs. Nav is passionated and professional at what he does, gave me good advice with added knowledge. Will recommend him and the shop to anyone!
Oleh and Steve were very helpful to get the drive train on my S-Works fully upgraded. My bike is a bit older now, and they were able to figure out how to accommodate the bike with new parts. Really appreciate all the time they spent to figure out the upgrade and their attention to detail. They were also both very open to answer all of my questions.
I wouldn't hesitate to recommend BSP Vancouver to anyone!
-Max
I was very impressed with our salesperson Juan. He was very polite, knowledgeable and brought over a bike I had phoned about from North Van for me to try the size. It was the one i purchased eventually but he pointed out different bikes that might be suitable so gave me some choices which i liked. The staff affixed the extra pieces i purchased to the bike for me and then contacted me when it was ready. Excellent customer service from someone who used to work retail. i have already told two friends that your store should be checked out if they are ever looking for a bicycle or accessories. i was very impressed to say the least!
Sergio's customer service was superb! He was so helpful and explained what I should feel/look for in a shoe as to me that is a key component in bike riding. He was very easy to be with and gave me time to get the feel of shoe. Muchos Gracias Sergio!