This was my first experience with BSP North Vancouver, and I am sure it will not be my last.
My Specialized road bike had a chain skip issue - one that I had already had another shop in Vancouver work on. The issue had been mis-diagnosed by the other shop, and Todd was able to quickly point out the true problem, propose a solution and catch a few other deficiencies. Not only that, the bike was fixed by the next day, including parts! It now rides and shifts like a dream. If your ride needs a fix, check out Todd at BSP North Vancouver. You will be pleased by his over 40 years experience, and enjoy the professionalism of the whole team. I have found my new favourite shop!
Both team members that helped me were friendly, supportive and enthusiastic about their work. I didn't feel excess pressure, and was given the space to explore my options. The store is spacious and clean.
Service and information was great from Ricky I bought my e bike there after looking at many different bikes and chose a local North Vancouver bike shop. [FIRST NAME REMOVED]
Excellent customer service from employees and you sell excellent products some items were strongly suggested to purchase and I thought they just wanted to make more profits but they knew that would be worth while purchasing for my circumstances I am so glad I did thanks again guys
I placed the order twice on purpose, they called to confirm I hadn’t made a mistake 😌
I was impressed that someone we actually use their brain and question it. I did need two!!