Kaylin, is amazing. She is the manager out of dubuque IA. She made everything so smooth for the sale of my bike and was very patient and made the sale happen even with a couple barriers.
This place is what all bike shops should be......a big, open space right off the bike path. A building with character filled with all things bike - with plenty of dogs around. Come here for service, they get you fixed up right and keep you moving.
Outstanding customer service and support. Above and beyond expectations when mechanical issues arise going so far as to offer a demo bike to ride while mine was in the work stand for an unexpected time period.
New bike day is always exciting, especially at a shop where they share your excitement. They took the time to talk me through details about gravel bikes and tubeless tires. I really appreciate a great small come shop. This crew is top notch! Thanks for getting my birthday present ready in less than a day!