I have found everyone on the staff to be knowledgeable, helpful and courteous. I have recommended Bicycle World to friends who are looking for help maintaining their bikes.
Appreciated personal service and attention. Overall, very positive experience. I’m very comforted to have a place to go with any questions or concerns. Delighted with our new bikes.
The owners are beyond knowledgeable in the help department. I'm 71 and ride an ebike and the advice and encouragement they have given me are so welcome.
Very complete, if a employee said they will follow up on something they do. All the employees and owners, in fact, are very nice. It is even possible to get a free baked snack there on Saturdays :) I also find Eric, the owner, to be very knowledgable and enthusiastic about cycling.
My only issue with BicycleWorld is I find the receipt to be cryptic and sometimes I can't remember what the line item is.