The staff is good, they know their stuff. Everyone is always helpful and fun to talk with. Never had any issues with anything I bought or had built at the shop.
David was very professional throughout the whole process.
His technical knowledge and customer oriented communication and service was very apparent.
I would highly recommend your Bicycle Etc. establishment to anyone in need of bicycle maintenance or repair.
Always patient and professional. Very knowledgable without being condescending. We’ve purchased 5 bikes here both new (3) and used (2) and we’ve got one more to go!
A very efficient and professional experience! I needed some work done on my bike that needed to be done relatively quickly and the guys came through for me! I would highly recommend this shop for your bicycle maintenance/repair needs.
Lots of variety when it comes to what they have to sell. Great people who are willing to go above and beyond in explaining what might be the best fit for you. They made it really easy for me and answered any questions I had. I would recommend this place to anyone looking at getting a bike and staying local!
When we arrived at the store, the customer service was excellent. The owner went above and beyond and even let my son try his personal bike so he could get a better feel for the size and type of SE bike that would work best for him. The bike builder was also fantastic—super knowledgeable, clearly passionate about bikes, and took the time to make sure everything was set up right. The salesperson was just as great: patient, kind, and never pushy. It was an awesome experience. You can tell they truly care about their customers and about getting kids on the right bike. We’ll definitely be back and highly recommend them to anyone looking for a great bike.