Everyone in the shop is super knowledgeable, friendly, patient, and enjoys discussing bikes.
Bicycles etc is probably the best brick and mortar experience i have had in 20 years
Outstanding! My bike repair was perfect. The service was outstanding as well. The guy who helped me was so great that I will always have my bike serviced there! Well done!
Solid products and even better service. All staff are extremely helpful and knowledgeable. We recently arrived at the store 5 mins before closing and David stayed over at least 1 hour making sure we understood everything about our new road bike and that we had everything we needed. Customer for life.
Good customer service and a wide selection of quality products. Employee was helpful and made the experience easy. The store was clean, organized, and had exactly what I needed. I’ll definitely be back and would recommend you to others.
We were assisted by Ben. He was very helpful. I was looking for new indoor bike shoes. He provided me with a variety of shoes to try on to insure I found what would be the best fit. I never felt rushed or pressured to make a decision or purchase. Additionally, he helped my wife adjust the cleats on a new pair of shoes she purchased a few years ago, so that they would work for her. The latter was a case of service above and beyond. Thanks so much!
Had an issue the first time around but Chris at the Jacksonville shop was great. He went out of his way to get my bike fixed quickly, did a full workover, updated my ebike battery, and did a tech-check on the control module.
Definitely recommend, and will go back for any future bike needs.