There are a lot of bicycle shops in the area. No question about it. I just like the family feeling of this place and also the friendly and timely service. This was the first bicycle shop that I went to when I moved here and they have never failed me.
Everyone is very helpful, friendly and most importantly knowledgeable. They make it really easy to do business with them. In addition, the service folks are top notch. Taken my bike there many times, always do an outstanding job.
I ordered a balance bike online, the process was easy, the items in stock were shown online. The next morning I was called that the bike was ready to pick up.
Pick up was soooth and the customer service rep told me a cute story about another customer who loved the same bike.
Bicycle Etc is a sleeper of a store, set back in a neighborhood shopping area, totally worth seeking out. They carry an excellent selection of family bicycles.
I LOVE this bike shop. I take both my gravel and road bikes here for all my tune-ups and repairs. Even though I am an avid cyclist, I don’t know a THING about repairing or maintaining bicycles. They never act snobby (like in other bike shops) and they never make me feel like I’m “less” of a cyclist because I can’t build a bike. Also, you may get sweetly licked and/or kissed in the shop (from the adorable resident puppy dogs.)