We had 2 bikes tuned up. Both were many years of use since the previous tuneup. Both are riding like new again. The team at Bicycles Etc… really took the time to do a quality job. They replaced parts that were overdue to be replaced, that we never realized the importance of. They also were able to install a traditional center mounted kickstand on my bike where other shops said I would require a rear fork kickstand (which tend to drop bikes). Couldn’t be happier!
Bicycles Inc. had a hard-to-find part that I needed and went above and beyond to get it into my hands. This is the kind of bike shop that riders need, and should support.
There are a lot of bicycle shops in the area. No question about it. I just like the family feeling of this place and also the friendly and timely service. This was the first bicycle shop that I went to when I moved here and they have never failed me.
Everyone is very helpful, friendly and most importantly knowledgeable. They make it really easy to do business with them. In addition, the service folks are top notch. Taken my bike there many times, always do an outstanding job.
I ordered a balance bike online, the process was easy, the items in stock were shown online. The next morning I was called that the bike was ready to pick up.
Pick up was soooth and the customer service rep told me a cute story about another customer who loved the same bike.
Bicycle Etc is a sleeper of a store, set back in a neighborhood shopping area, totally worth seeking out. They carry an excellent selection of family bicycles.