I have been a private customer for over thirty years and a corporate customer for twelve years have never been unhappy with your service. You guys are great to work with.
Always have the right answers to my questions. Always have the right products/parts/services that I need. The entire staff are familiar with the store, and are helpful every day! We've bought 4 bikes there over the past few years, and will continue to us this store as our first choice for any future bike purchases.
Bicycles, Etc in Naperville, IL is where we have purchased all of our bikes since we have lived in this area for 21 years. Russ, John, and Ron know everything about bikes. They are very knowledgeable, helpful, and efficient. The last bike we purchased was yesterday afternoon for my wife's Birthday. We were in and out in no time the same day where we could drive away all set to go for a bike ride on the trails.
Thanks for your continued EXCELLENT service! We appreciate it!!
Keith Olson
I needed some help with making a purchase decision with a rail for my Thule roof rack...which is the aero-blade system...REI didn't have a clue, or the products in Stock. Performance same deal, but I landed at Bicycles ect...he didn't seem to have what I needed but caught himself found what I needed and sold it to me
They’re really like a family, incredible service, responsiveness, and attention to detail. Fix any problem or aren’t satisfied until it is, and always with reasonable prices and promptness.