Your service is excellent. Even though I purchased my e bike elsewhere your staff have always been courteous and offered their advice freely.
I suggested to my brother-in-law to check out your store and he now regularly has your staff service his e bike.
Incredible service department with highly skilled technicians. I recently damaged my bike in a crash and the Bicycles Plus team inspected the bike and touched up the damaged paint perfectly so that you can’t tell it was ever damaged. The price was extremely reasonable and the workmanship is top notch. Thanks again, Bicycles Plus!
Generally, I just appreciate the support and helpfulness of the team at the store. Whenever I've got an issue, they're usually able to resolve it super fast (which I love, because I don't want my bike out of action for numerous days) and are happy to answer any questions so that I can better maintain my bike in the future.
Bicycle Plus in Whitby is hands-down the best bike shop I’ve ever dealt with. The staff are incredibly knowledgeable, always friendly, and they make the effort to know me by name every time I walk in. That kind of personal touch is rare these days, and it makes a huge difference.
Whether I need gear, service, or advice, I’ve never once been let down—they always have exactly what I need and make sure I leave happy. It’s clear they genuinely care about their customers and the cycling community.
If you’re a cyclist in Durham Region, do yourself a favour and make Bicycle Plus your go-to shop. You won’t be disappointed!
Great selection, great service, Malcom at the whitby location helped me find exactly what I needed, built the bike for me was ready early next day, extremely knowledgeable amd friendly