Big Bear Bikes Googlemaps

   2013 Reviews
The Co-Op, Southgate House,
Pickering, YO18 8BL
01751 474 220
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Recent Reviews:


My bike is just as good as i expected. The service was excellent - from the shop The man that delivered the bike as also excellent.

Having just purchased a TREK Domane SL5 from Alex and living up in Scotland i hoped this would be a smooth process. I was correct, Big Bear Bikes was a pleasure to deal with and it was refreshing to see stock of TREK bikes being available. Nothing was a hassle for the team and thank you for a great experience Kev

Great range of bicycles, efficient service and friendly helpful staff.

The team in the service bay were clearly under staffed, the guy that looked after my bikes being serviced was a top bloke and should be praised for his attention to detail and customer service under such circumstances. My bike rode lovely today on a 72 mile training ride. You need to sort this out, when I book my bikes in for service it’s because I need it doing and I need it back for my training schedule. Top marks to the fella who sorted it, he deserves a beer and recognition for the effort he has put in

Friendly and helpful

Great shop. Friendly, knowledgeable staff and good customer service. Recommended.

Wide range of products friendly service.

Well informed and friendly staff

Relaxed shop, no pushy sales from Mike. Bought a bike and was kept informed on the delivery weekly. Great shop and would recommend

Excellent and friendly service

Good advice Good knowledge of the product Friendly service

Very friendly staff

I called in at Pickering needing a new tyre whilst on a cycling holiday. The staff were extremely friendly and helpful. They fixed the problem straight away whilst chatting and giving advice

Fantastic range of bikes & accessories complimented with knowledgeable staff who are not pushy and just want to find the right bike for you. I delt with Oliver who was great - Hip Hip Hooray :) Jonathan Wright Northallerton

My first e-bike and having looked about, Big Bear Bikes had what I was looking for with the assurance of a local-ish shop that had been around a long time. Great customer service with delivery sooner than I expected which was a nice surprise. It’s early days so far, but I’m over the moon with my bike and we’ll have to wait and see about follow up service. Great set of guys, highly recommended.

Friendly staff very informative about their products.

Very helpful

Top quality service and great prices thankyou.

Great service, very friendly good advice, what more could you ask for 👍🏻

Very friendly and informative staff, without being pushy. Many thanks Rob