Big Bear Bikes Googlemaps

   3614 Reviews
The Co-Op, Southgate House,
Pickering, YO18 8BL
01751 474 220
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Recent Reviews:


Helpful advice and guidance from my initial query, right through to the setting up of the bike when I came to collect it.
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Very good friendly staff and knowledgeable
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Nice atmosphere to browse the store. Knowledgeable and friendly staff. Good choice of equipment and bikes.
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Good selection. Friendly people.
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Brilliant service from start to finish *****
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Always had great service for your sales and service guys. Everyone is always helpful.
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Great service, dealing with a warranty claim on a bike I hadn't bought from them. Friendly and very efficient.
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Customer service was first class and they provided really great advice throughout the build and the sale. The purchase was for my son’s Christmas present, they shared offers on the day of collection as extra gifts for my son and they helped me to load the bike into my car. Definitely recommend them, thank you and have a lovely Christmas to the team at Big Bear Bikes!
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Quality products. Efficient knowledgable service
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I like the haibikes
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Quality products and friendly knowledge staff.
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Very good, we were looking for a cycling hydration pack for my wife, unfortunately there were none on the shop floor however Alex was extremely helpful and showed us options on the computer.
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Staff are always very helpful and friendly with top customer service, any issues i have or anything i want bike related i always bring it to these guys. always a pleasure to put money in a buissness were you get everything you want or need in return. If you want a new bike or whatever it may be bike related i would always recommend big bear bikes whether for myself or others👍
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So happy I have got my bike back with all problems dealt with plus a good service and clean.
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Alex was very helpful and got me everything I needed.thank you xx
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Quality bikes and excellent service
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All the products are great. My wife’s bike was just out of warranty and the Bosch motor failed. We weren’t happy after spending a lot of money on a bike which really hadn’t done anything and it was going to cost a lot of money. Bbb got in touch with Bosch and after 4 weeks of waiting Bosch sent at new motor foc. A big thank you to bbb workshop and Ollie for sorting this.
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Great range of products from first bikes to advanced options and everything in between. They have all the extra options to add to your bike from pedals and handle bars to helmets and gloves and clothing. Very friendly and helpful staff who have a fountain of knowledge about bikes. Would highly recommend to anyone looking for a bike with great customer service and a backup service to ensure your bike is safe and healthy.
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Outstanding service, was blown away by the customer service here. Can't wait to see my son's face on Christmas morning. And also can't wait to go back and get me a bike in the new year!
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Great service. Very professional. Everything was ready for my collection and had the helmets I wanted in stock. Great range of products. Rich smith was very helpful. Top guy 👍
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