Big Bear Bikes has a fantastic range of bikes, both manual and electric, Their sales and service staff are very attentive and understand their products well. I was deal with by Alistair who gave me the time to try out a number of electric bikes and explained about them in great detail. He was not pushy and at no time did I feel pressured to buy a bike. However, I did and am delighted with my choice.
good range of quality products, certainly a good choice for the 3 items i wanted .the service was exceptional, the assistant going to a great deal of trouble to find the items that i wanted, and at prices which were good value. i have used all 3 items a lot in the last few days and i certainly have no complaints. many thanks all round!
Oliver was very polite, helpful & extremely knowledgeable. He wasn’t pushy & explained the differences between the models we looked at, we have ended up purchasing 3 bikes when we initially came in the shop for one. Thanks again Big Bear Bikes & Oliver
Very friendly and helpful business. A test ride was arranged while I waited and then, after purchasing a bike, it was prepped and ready for collection in a couple of hours. After riding home I found I had a faulty inner tube (it had split along a seam, so nothing the bike shop could have done) and a replacement tube was supplied FOC without query.
The shop also has a great selection bike accessories.
Great bikes, great service, and the team went out of there way to get our 2 Trek bikes ready for collection just in time for our holiday, a big thank you