Excellent range and great service, ordered at 4:30am in the morning (couldn’t sleep!) and they range me at 11am to let me know it was being processing and got it ready so I could pick up at 2pm that day.
Excellent service , polite knowledgeable and could have easily worked in the shop with all them excellent deals on bikes and clothing. I would certainly be travel in over an hour again for Big Bears service and repairs on my bike
Richard from East Yorks
Lovely staff in this shop, especially Oliver who goes above and beyond to help you and give you any advice he can, he even had my son and four of his teenage friends to deal with when they all piled in to the shop wanting helmets and bike grips etc, patience of a saint he’s got!! Fantastic choice of everything from bikes helmets clothes cleaning products and much more…. Thank you Big Bear Bikes
Just the best customer service. Great staff who are very knowledgeable and always willing to help and advise. Best bike shop to buy your bike from. After sales care is second to none. Mike, Alistair, Richard and all the rest are top guys to deal with. Wouldn’t go anywhere else.
Great customer service, given plenty of time to ask questions, given opportunity for a decent length test ride, trouble taken to set the bike up to match my bike fit, useful suggestions for accessories such as lights and mounts. Very impressed so far, I chose Big Bear after friends recommended it for after sales service, which is something that is very important to me.