Friendly and very helpful staff with a wide range of knowledge to help you out .
A wide range of bikes and equipment available and the staff give you an honest opinion on the products they sell.
Also used the bike service centre, very thorough and again helpful staff.
I dealt with Alex after calling in to big bear for a look around, I didn’t know what I was looking for and Alex talked me through some bikes I liked the look of. He’s a very knowledgeable member of the team and I’ll definitely come back. Over the moon with the orbea rise I purchased looking forward to getting out on it. Thanks again [FIRST NAME REMOVED]
Great products, fantastic team with amazing customer service. The guys were all awesome, keen to help and spend time with me deciding what bike options would be best for me. Whole team knowledgable and happy to chat bikes and special thanks to Mike. Nothing felt like too much trouble. He spent loads of time with me building the bike and when it arrived ensuring it was set up perfect for me. Will definitely buy again and wish the team well.
Everyone is always friendly and helpful / knowledgeable.
I had an issue with a rim which they dealt with through a warranty replacement.
My bike was also recently in for a service and came out like new.
Really friendly and professional, knew lots of information. Oliver pleasure to talk to and buy from. Would strongly recommend if your looking for a new bike.