Really friendly and professional, knew lots of information. Oliver pleasure to talk to and buy from. Would strongly recommend if your looking for a new bike.
There is a great selection of bikes that you can have a go on. Staff are friendly and approachable. I wasn't approached by the the staff just a friendly hello and the usual friendly ,,"if you need any help just ask" comment which I like. No pushy sales. Great people to talk to. Alistair helped me along the way.
I'm one of those people who know what I like and the knowledge of Alistair helped guide me to the bike just right.
We were recommended to you by two friends and we were not disappointed. We received astute, wise advice for our way forward with choosing an ebike, did a short test ride round Pickering, and we cannot fault the service we received when we picked up our bikes a fortnight later. We are very delighted with them and will return for their 6/8 week check when we have ridden them in.
The staff are excellent, very knowledgeable, not at all pushy and most importantly listen to the needs of the customer. They also cater the entire range of cyclists from "lycra road warrriors" to "weekend wobblers"
Fantastic service with clear updates all the way through the service of my two e mountain bikes. I really felt that my bikes were in the best possible hands.
I have recently purchased a ladies marlin 6 trek e bike which I love.....so much so I have also purchased the analog version which I love also .... I am very impressed with both bikes. The service at Big Bear bikes at Pickering is outstanding and the staff can't do enough for you!
All of the staff are very friendly and knowledgeable. The range of stock is great,you are spoilt for choice. Prices are very good too. We would definitely recommend the store to anyone looking for a new cycle. We are very happy. Thank you.
A thorough service for my 12 year old bike. I felt that it was done very well, with careful consideration and good judgement as to the work involved. Also a good talk-through and report when picking up the bike after servicing. A first class experience throughout, thank you.