Big Bear Bikes Googlemaps

   3403 Reviews
The Co-Op, Southgate House,
Pickering, YO18 8BL
01751 474 220
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Recent Reviews:


Maintenance carried out was efficient . Very pleased with result

Very friendly and efficient. ,all staff are there to help.

Staff are very friendly and have lots of knowledge and spend time talking to you about the bikes. I felt they were not trying to oversell me a bike that was more then I really needed.

Great products and great friendly service

Quality Products and expert support.

Friendly and helpful staff

Top quality bikes, excellent range to choose from and helpful, knowledgeable staff. Rob Brown

Lots on display, knowledgeable friendly staff who were not pushy, relaxed environment Able to try the bikes before buying, then they were built.

Exactly what I wanted. Quick delivery

Just a great service with a wealth of knowledge.

Knowledge was good from all staff. Very helpful

We got exactly what we were told we would get and on time thank you

Hi I was just talking to my wife last night about leaving a review about Big Bear bikes, I currently work in food retail and Foodservice sector. Our mission is to always wow our customers, not just in terms of product quality, but all our interactions, Technical, Continuous improvement, NPD etc. Our customers tell us we are great to deal with. Anyway, the point is Big Bear Wow'd me. You really do a great job with customer service. Alasdair was great from start to finish. I'm sure the cycle to work scheme can be daunting to people that have not done it before, well turned out to be straight forward. My wife will be buying a bike shortly too, we both said we would use Big Bear for that. We even said if we buying anything cycle wise we would take the short trip from Whitby to your shop. Keep up the great work.

Very helpful and considerate. Good after sales customer service.

I loved how happy to help you were and I love my new bike

The repair shop did an excellent repair and service on the bike. Very helpful and communicated throughout the warranty work with Sram.

Richard was incredibly helpful with my problem. Went above and beyond with my repair. Top team member

Excellent service which saved my mtb holiday in Dalby!

Just picked up my new Trek electric bike. Mike was excellent in explaining all the details and technical information. He made the experience enjoyable and personal to me to help get me started. Thank you BBB

Very friendly and knowledgeable staff willing to help with an queries on purchasing your dream bike.