Great service from start to finish servicing and repairing my e bike. The bike looked transformed and now rides as it should. A very knowledgeable and friendly team with great communication at each stage of what was required
Fantastic service . Amazing and knowledgable staff. Really care about the customer and providing an excellent service .Staff go the extra mile to ensure total customer satisfaction.,
A brilliant bike shop and workshop.
A fantastic team .thank you.
Great bikes at competitive prices and good quality workshop.
Great customer service. Lots of advice available and friendly approachable staff.
They were really helpful when ordering parts and giving fitment advice. Everything a local bike shop should be.
Just had an excellent bike service on a couple of bike we had bought last year from Big BEAR. Only one minor niggle, if you adjust the saddle height to do a test ride PLEASE ensure that you mark the preset height and return it to that height on completion.
Quality products and service with good attention to customer requirements.
The workshop team are very thorough and give excellent feedback and advice.
The sales staff are very knowledgeable and attentive but don’t bother you when you’re looking around.
There are a large selection of quality bikes on display and they will offer you a test ride on any bike in the shop.
It’s a round trip of over 4hrs for me but I always come away feeling confident I have received a quality service.
Bug bear bikes had the shoes that I was interested in,I had been around the other shops,lake shoes suit my feet so did the deal,staff helpfull and knowledgeable
Modern shop with a huge range of products. Oliver had a great knowledge of the bike I purchased and made the transaction easy. Offered loads of advice on maintenance and gave a detailed handover.