Big Bear Bikes Googlemaps

   2329 Reviews
The Co-Op, Southgate House,
Pickering, YO18 8BL
01751 474 220
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Recent Reviews:


Good stuff a bit on the pricy side

Great service even though there was a problem with my handlebars (not provided by BBB!). Extremely helpful. Will definitely be back in future.

Friendly helpful staff.

I brought my HIBIKE in for a service. It was carried out very efficiently by the staff at a reasonable price. Excellent, well done Big Bear Bikes.

The range of bikes you have from children's to pro MTB. Always enjoy coming to see Bobby, recently purchased my Trek Domane 4 and my daughter's little Trek for Christmas. Keep up the great work Karl

Trek bikes and staff in sales and service are fantastic all very friendly and helpful

EBike service

Lots of choice and a good service.

Customer service is very good. Staff very friendly and extremely knowledgable. Kept me updated on repair/ service and went out of their way to help, couldn’t fault them, or praise them enough. “Bobby” in workshops is excellent, a credit to the store, would ( will) use again and highly recommend. Thanks Stewart

Always get friendly professional advice. Stock my favourite Endura items.

Quality products and fantastic service.

Products - I don’t know any different, service- of course But you missed the most important bit out…… I recommend mainly because of your people. They are excellent.

Really excellent service. Bobby was brilliant when I went to purchase an e bike. And the service when I went to collect my bike was just as good. Thank all at Big Bear bike shop

From the moment Alex introduced himself, right through to the hand over of the bikes a few weeks later he was nothing but professional, helpful and courteous. He went to the time and trouble to explain everything to my partner myself, and went over and above and out of his way to make sure that what we were buying and what we got was exactly what we needed. On returning to collect the bikes again, his help and proficiency was 2nd to none. I will go as far as saying I wouldn’t buy a bike now anywhere else.

Customer service was great, spoke through bikes and options before buying and when handing over.

Very informed about the bike and not rushed. Very helpful and picked bike up same day. Very happy with the service.

From start to finish, Oliver was so attentive and his knowledge was second to none not just with the 2 E bikes we bought but with the accessories too, he is marvellous Big Bear have everything for the novice to the experienced

Good service, staff polite very helpful.

Very personal service and good knowledge

There was a selection of helmets for my grandson to try on, helpful advice without any pressure and an even wider choice of colour to order. And no one minded when he had a go on a balance bike We will be back to upgrade as they grow.