Big Bear Bikes Googlemaps

   3340 Reviews
The Co-Op, Southgate House,
Pickering, YO18 8BL
01751 474 220
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Recent Reviews:


Professional service and always happy to help with good advice. They will also price match any genuine prices for other uk 🇬🇧 retailers.
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Put a seat post on my bike and fitted mudguards, very happy with the Labour costs and Richard very helpful knowledgeable on setting up the bike for me.
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Great place, great staff, great bikes
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Excellent range. Well displayed, regularly refreshed. Always something new to choose from. Staff are always friendly and welcoming. Makes spending money a pleasure
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Very good at what they do.
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I was on holiday, and they were open & honest with the problems with my bike. And even though they needed to order parts, they got my bike ready for me as quickly as possible. …for the avoidance of doubt, and this was my fault - I took my bike to Halfords for a service before my holiday - what a complete waste of money that was - I couldn’t even cycle off the campsite we were staying at. Big Bear : 10 v’s Halfords : 0. Thank you!
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Love the Mirider 20 bikes we bought, Ollie was very helpful and informative about the bikes, we are testing the bikes up in Scotland and we think they are great, cycling is much more enjoyable rather than a hard slog up steep hills, you also get a workout when not using power as the bike is slightly heavier than my other bike
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Excellent service and communication from Big Bear Bikes. Unfortunately our plans changed and we were no longer able to go ahead with the bike tour, refund process was quick and efficient and we hope to work with them in the near future.
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Great knowledge and helpful staff not just trying to upsell for the sake of it.
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Great selection of equipment and clothing, lovely, friendly, knowledgeable staff
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Olly, such a nice guy & knows the products
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Excellent service and advice from great staff. Great choice at good prices
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Brilliant service from start to finish..used the Cycle to Work scheme to purchase a Trek e mountain bike.Local supplier wanted to add 15% to the price of the bike to cover admin costs?! Spoke to Mike R at Big Bear explore situation I got the bike at normal cost and the bike was ordered the same day.When I went to collect the bike 10 days later Alastair was brilliant explained how everything worked discussed helmet choices what lubricants and cleaning equipment I should use. Great service highly recommended
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All very helpful and friendly
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Very pleased with the service and general tidy up of my bike.
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Online price match and honest advice. Professional, well informed, polite and willing to dedicate time to customer service.
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Best shop ever every thing you need under one roof most helpful people you will ever see vere welcoming just amazing
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Ordered online for click and collect, got message to collect, so went to shop, item was there waiting, quick and easy, great service , really nice shop , helpful staff , turns out I’d ordered wrong size but the guy behind the counter sorted it for me no issue.
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Great service and communication
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Great guys - knowledgeable, professional and always happy to help
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