Big Bear Bikes Googlemaps

   1325 Reviews
The Co-Op, Southgate House,
Pickering, YO18 8BL
01751 474 220
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Recent Reviews:

Best customer service every time I go in. Highly knowledgeable staff, nothing is too much trouble and not pushy in the slightest.

The last thing on my mind was to purchase an electric bike, I felt that you offered me/we some time to present your offer together with the pros of owning one of your bikes. Cheers Graham & Pauline Gardam

Friendly and helpful.

Staff very very helpful

Good stock of bikes and part's friendly helpful staff

Brilliant customer service, going the extra mile. Thank you

quick and efficient service bike ready on time and no issues

The team helping us buy a bike for my wife was superb. They were very honest and informative recommending the most suitable bike for her individual needs. Benefits and disadvantages for numerous bikes was explored when we asked and we felt so comfortable buying her bike that when we collected it I bought one also from them. Great service and advice on pickup. I personally cannot recommend them highly enough, we will soon be returning to buy our son a bike for his birthday.

Hi I got a trek Roscoe 7 mountain bike from big bear bikes at Pickering on a bike to work scheme. The staff are really friendly and knowledgeable and I would prefer to buy from here than evans cycles as the whole experience is a lot better.

Always willing to go the extra mile with customer service. The staff are second to none.Wouldn’t go anywhere else. Brilliant, many thanks.

I bought an e bike , which was excellent value and the salesman was so helpful

So far it’s the sales service I can comment on as I have just bought my e-bike. The Raleigh bike feels very sturdy and do far ticks all my boxes. Alistair served us. He was absolutely excellent in every way possible. Answered all my questions, gave very welcome and valid advice. Together with his lovely personality excellence says it all. Thank you Alistair and thank you Big Bear Bikes

Good service Happy with my perches

Really impressed you guys turned around my eMTBs failed dropper post in under 24hrs. Thanks. [FIRST NAME REMOVED].

Only spoken on phone but so friendly and helpful, excellent customer care

Great service from start to finish. An enjoyable experience. Daughter very happy. Nothing too much trouble. Thank you. Amy Taylor

Fantastic shop - Great service and quick delivery!

Helpful, knowledgable and friendly staff gave great advice and a good deal on our new bike and Kit. Service couldn’t have been better especially considering the COVID restrictions!


When I chose my bike there was no pressure to buy, just excellent advice. The service department are very knowledgeable and efficient.