Service was very thorough but answering all our questions and demonstrating how the bike rack features work. Felt we were supported in the purchase and after sale.
Every time I have been in this shop, I’ve been impressed with their knowledge and honesty about the many aspects of bikes. Of course it’s also great that when you buy from them, you know they will take care of your needs. We just bought a 3rd bike for the family and there’s definitely a reason we keep coming back!
The staff were very welcoming and friendly. I have utilized services from other local competitors (mikes bikes, Encina bicycles, Trek Alamo, and Pegasus bicycle works and REI) and I could tell the difference in the genuine care and quality of the repair compared to the others.They took care of my repair request and look for potential savings and issues. I will be definitely be bring my bikes here for future needs.
Thanks big Dave’s bike for servicing the greater pleasant hill area.