The young man who answered the phone listened to my needs, explain your process, and later communicated via email to get the artwork was outstanding! As a business owner and in the customer service for over 30 years he was a breath of fresh air and someone I would want on my team. It was short, and I only needed two t-shirts and he jumped through hoops to make sure my order was done as if I had places an order for 1,000 shirts. A great sign that he was trained and is treated well.
Quality product. Darryl is very helpful and always willing to recommend alternative choices. He gets the job completed quickly and efficiently and even goes the extra mile. I have already recommended your business to 2 friends.
I ordered run club T-shirts and was very impressed with the quality, and the customer service. The staff was very friendly and helpful. Our shirts turned out beautifully!
The Big Frog team was a pleasure to work with. My order was placed online, they sent me proofs and made the changes I requested. They made sure I was happy with my shirt design before I actually placed the order. Then it was mailed and delivered within a week. I would definitely order from Big Frog for all my custom orders in the future!
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I wish you guys didn’t let Daryl go, he was very assistive and creative when it came to helping me bring my vision to life.
I hope whoever still works there can meet the bar he set going above and beyond.
I was already on edge not knowing anything and he made the process smooth and seamless.
Because of Daryl I give the place 10 stars