I like that you go the extra step to help a customer fell special and customize what they want. Amber is a gem!! She understands my vision when I need a tote or a shirt, super thankful for her expertise!!
We've received nothing but great feedback about the quality of our summer bible camp shirts! Big Frog had amazing service both virtually, over email, and in person. Cynthia was able to answer all my questions and had such a positive attitude! Also great turn around time, will definitely use in the future!
How rapidly you react to communications, and the willingness to work with the customer, versus telling them what they should do. The quality and selection of garments is very good, and the techniques used (DTF and DTG) allow for different types of results. Perhaps venturing into other products (stickers, posters, mugs, etc) might help you become more of a one-stop-shop, but it's better to do a few things very well, than to try to be everything to everyone.
We ordered 13 T-shirts and they were done and ready before the specified time. The people were so good to deal with. My daughter recommended you and when nobody else could complete the task. You delivered quality products. We needed them for a reunion with 13 people and everyone was so impressed with the products. Thank you, thank you, thank you. We will definitely be using you again.
The staff were so knowledgeable and helpful.
I had a very tight timeline and they went out of their way to help me out!
T-shirts were fantastic..,
Thank you once again and I will be ordering again in the near future!
Andrew was great to work with via email - he was clear & quick with his responses. The two women working when I stopped in to look at shirt options were exceptionally friendly & helpful. The end product was incredible & we are very happy with our shirts!