We have used Big Frog of Naperville for the past four years. They have worked under tight deadlines and always delivered the highest quality work. The staff is responsive and collaborative. I appreciate the ongoing communication regarding the status of our projects. It's been a great experience having a team ready to help when needed.
The design you put together was right on point with what I was looking for and I LOVED the mock-ups that were presented for me to select from. Then when it came time for execution, that was speedy and correct as well. Picking up took all of 2-3 minutes, so hyper-efficient there as well.
What's not to like? These folks are nothing short of AWESOME!!! :-D
The shirts were perfect. Their customer service not so much. After a week of not hearing from them, I went into the store to find out why. The guy who took my order had apparently not submitted it and no one had done anything about it. He was not friendly at all. The girl I talked to was really apologetic and finished my order that day. My advise - Don't let a guy wait on you.
Efficient customer service.
Very good quality printing (my recent photographic image on the shirts turned out great)
Variety of shirts
Shirts are always done when promised.
Professional, friendly service.
Excellent, artistic ideas.
Ease of ordering.
You can order 1 at a time.
Great pricing.
Timely delivery.
They recognize you when you walk in.