Big Frog of New Braunfels
3349 Reviews
Recent Reviews:
July 24, 2025
J.P.
July 23, 2025
Caryne Edwards
July 15, 2025
Emily Lopez
July 12, 2025
Paul Dreessen
We have been using Big Frog for several years and we are very satisfied. Our church is The International Baptist Church, located in San Jose, Costa Rica but we have family in New Braunfels. Because of the service, quality and price, we continue to use Big Frog. We have been able to get the t-shirts when we have needed them and overall we are very pleased with the services Big Frog provides.
July 11, 2025
J.T.
July 9, 2025
D.K.
July 7, 2025
Woodley Polynice
Big Frog of New Braunfels came through in the clutch!
I needed a last-minute Christmas gift for my fiancée and had this funny idea to turn a couple of inside jokes (she’s a geologist and loves gardening) into custom t-shirts. I walked into Big Frog with nothing but a rough concept, and their team made it happen—fast. They were super friendly, creative, and totally got what I was trying to do.
The shirts came out perfect. Great quality, crisp prints, and my girl absolutely loved them. Big laughs and big smiles on Christmas morning!
If you’re ever in a bind or just want to create something custom and fun, Big Frog is the place. Local, helpful, and just good people all around. Highly recommend!
July 5, 2025
Jennifer Auxier
June 30, 2025
Esther Mata
The customer service when I placed my order was excellent. Everyone was helpful and patient with me. I was told that the order would be ready before the date that I needed it.
I placed my order at around 2 weeks ahead of time. All the t-shirts were in stock except for one childs t-shirt - of which they said they would have on time. I mentioned how important it was for the order to be completed by a certain day. All was excellent service.
However, I had to call every two days to see if the order was being processed.
Each time I called - the only answer I would get from the person who answered, was "yes - were working on it. T-shirt has not arrived yet (Recall - only 1 child's T-shirt had to be ordered). I called several time - to only receive the same answer. I felt like I was being "brushed off" with the same response each time.
I was wondering - why didn't they print the ones that I ordered and the shirts were already in stock? I had paid up fron. Anyhow, I was not happy that I had to continuously follow up on the status of the order and that I would be brushed off each time.
Finally, one day before the designated time for completion - I called again - that the one t-shirt had arrived and order would be ready the next day and that they would call me. When the day arrived - I still had not rec'd a call. - so again, I called just to find out what time I could pick up the order. They did not know where the order was - rep had to go to talk to someone about it and then I was told they could print it really fast and it would possibly be ready before they closed the store. It was ready, thank goodness. But not happy at all with the customer service to follow up and be truthful about the status of the order.
June 27, 2025
J.R.
June 25, 2025
Steve Rothrock
June 22, 2025
B.L.