Big Frog’s customer services is 1st rate. The owner Stacey is just Freaking Awesome as well as her staff. I had an idea for a single customer shirt for a special gift. She ordered me in one shirt, her staff designed it and I was able to mail it the same week for less than $50.00. They exceeded my expectations at every turn. If your company is not using BIG FROG for Custom Logo Shirts,Jackets or any other promotional items you are really missing out.
The company I work for just ordered 300 new shirts from her for all our employees. Everyone loves wearing them and are happy with or new logo and color choices.
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Did 4 shirts with one design. Thought pricing wasn't competitive. When I picked up shirts, one had been done in wrong ink color. Needed the correct shirts for a weekend trip but no more of the correct shirts were in stock. Offered to order a new shirt and print it again but time constraint meant I couldn't wait for an order. Had them print additional shirt as a short sleeve instead of long sleeve since my options were limited. Bad printing proofs and small in-store selection lead to one-time customers.
I like that they have our graphics on file, and I can just call in an order for me or one of my pet sitters. When the product is ready, they notify me and I swing by and pay the invoice and pick up the items (or I send my sitters to pick up their items and I go pay when I'm nearby.) It's fast, easy, high quality product, and great customer service. I highly recommend Big Frog to anyone who wants an easy way to promote their business!