Nika at Big Frog was amazing to work with. The response time to questions and art placement was fast, and the printing was done way faster than I expected. She kept me in the loop every step of the way, checking in to make sure it was perfect. Thanks, Nika and Big Frog, for the custom gear! It looks amazing!
Friendly staff, professional, helpful and engaged. I was in a hurry for my order and they went out of their way to meet my deadline. The order was executed perfectly in a timely manner
Big Frog staff was super kind and helpful throughout the entire process! The files we originally shared were too low-res, and they were kind and patient enough to wait for higher res files. one of our shirts also printed with a very marginal print difference and staff offered to print a new shirt for us. :-) shirts all came out looking sharp!
You responded immediately to my request to print a same day custom shirt. Your process was very professional and everyone on your team was super helpful.
Thank you!
I have purchased three shirts in all done very professionally. The team was very professional price was outstanding and I will be using their services again. It’s very comfortable to see good customer service.
We have been customers of yours for a very long time. Nika, is absolutely amazing! She is so nice and does spectacular work. She has provided us with several T-shirts and stickers over the years
Jacki Christian & Crosby Lundbom
Um, it's almost alarmingly simple: Your people communicate extremely well with the customer to eliminate all guesswork regarding what a shirt will look like, how long it will take and how much each shirt will cost. I especially appreciated the sample shirts that were used to show me what the translucent inks would look like on darker shirts with or without the white underlay being printed.
The online order form is simple and easy to understand, which I also appreciated. I suppose the bottom line is that you take customer service very seriously, and so that makes being on the customer end of things a genuine pleasure. I will recommend "Big Frog" to any of my friends who are looking to get some t-shirts made.
Sincerely,
Jim C. Dunn