Warm, friendly atmosphere when entering, ordering, answering phone questions, and they are very willing to listen to customer's design idea and offer and create examples while you are there.
They always want to please customers, so they send a picture prior to creating the order and seek customer's "go ahead" or any wanted alterations. I have been a long time customer and highly recommend their artistic creativity ideas and talents.
I have, now, moved about an hour away from Raleigh, but it is definitely worth the time to drive and submit any orders I have.
I am very grateful for their concern and eagerness to meet customers' needs and wants in a timely manner.
I have ordered products a couple of times through this company. My designs alway come out crisp and high quality. Great customer service and turn around time as well!
Thank you for creating a custom "family holiday" shirt for 14 to be worn during a trip to Cabo. This was a last minute request and Big Frog was able to design and have the shirts ready in less than a week. Bucket list item accomplished - everyone loved them!
Great customer service! Quick to respond! Big Frog was incredibly helpful with a last minute need. They helped with the design and got my project completed in one day. Highly recommend!