I appreciated that I was provided options to make sure I was satisfied with the final design. Awesome quality and every one is nonstop complimenting the jersey.
I appreciated that they were able to process my order quickly on short notice, even though it cost more than what I usually pay at Austin Screen Printing. The quality of the shirts were nice and have a comfortable feel.
The only challenge I had was when picking up the shirts. Parking area is difficult to navigate so I'm just thankful I only had one box of shirts to carry versus a larger order.
I was in a tight spot. I needed 20 shirts for a marketing stunt we were pulling off at a big conference in Austin. We only came up with the idea about 2 days before the event. So I essentially needed a 24-hour turnaround time. Every other brand in Austin could only do a 7-10 day turnaround time. And the other Big Frog locations sent me emails about my request which I was sadly too busy to look at. But THIS location called me, said they could get my request done within a day, and walked me through the process. They actually got it done within hours. When my girlfriend picked up the shirts, they were perfect. The shirts were a hit, too. We got new business deals because of them. Definitely coming back here for the next round when I'm in Austin again.
We are very happy with the shirts, and had positive interactions and experience with your staff. Thank you for your help. We also received the order ahead on schedule!
Luis was very patient and worked with me to get what I wanted. It was an unusual request but he used his extensive knowledge to help me with the design and the print and it came out great! I highly recommend them!
I have made two separate orders for custom decorated T-shirts as gifts from Big Frog, and both times have had quick and efficient, pleasant service from employees. On both occasions, I was greeted in a friendly way, and was given full attention as I described my projects. I only ordered two shirts, but was treated as if I had ordered a hundred. The staff walked me through the options and made ordering easy. The prices were very fair, the shirts came back before the expected time, and both times the shirts exceeded expectations for their appearance. I recommend Big Frog for their fine products and service.