It was a very quick turnaround for my order, the staff was friendly, helpful, quick and patient, and the quality of the product was great. The staff called me when my order was ready. The product prices were also comparable or less than online prices.
Extremely helpful staff. I needed to have baseball caps for an event done in a very short time. Staff at Big Frog really did everything to accommodate my order and have it ready in time. The product was done with excellent quality. I would highly recommend Big Frog.
The people are the best, your customer service is the best, your Big Frog products are nicely done...but it's the people that make my choice! They always come through on time and are kind all along the hoppy path to completion. It's Alison! and your humans that make the difference :)
There are many styles and fabric available as well as design assistance. Most of all is the customer service. Brandon went above and beyond to help me with a last minute order. I needed shirts and tank tops. He helped me choose the best brand and color options that would match the best. I gave him several images and my idea. He put it all together flawlessly. I didn't know if my idea was even possible and came out wonderfully. On top of all that, as I was checking out my co-workers were texting me adding on more shirts and changing their minds on if they wanted a tank or tshirt. Brandon was extremely understanding and helpful. He was able to exceed all of my expectations and fulfill all my last minute changes and requests. My co-workers and I want more shirts for future races and I will definitely come back and work with Brandon again. But this time I will come in advance and prepared. Thank you!!!
Our sales clerk #14 (so sorry his name escapes me right now) was so very helpful in designing our tee shirts for our upcoming golf tournament. He made great suggestions and the finished product far exceeded our expectations. The quality of the shirts was exceptional and the price was amazing. We will definitely go to Big Frog again for the next time we need matching tee shirts with clever logos or printed matter. This was at CA 004 store.