Michael was excellent. He designed a great shirt. His communication from the day of the order to pickup was professionalism. It was refreshing to work with someone who cared about the customer rather than reaching for their cellphone every five minutes. I would recommend Big Frog to friends for many reasons. Customer service would be at the top of the list.
Nice job!!!
I like your products because you offer a variety of options and quality materials. Your DTF & DTG services are excellent! The quality is just as equal to any leading clothing & designer brands. I also like the fact I can come into the store and have a real talk and consultation with the staff to express my ideas on what I would like to have created. The staff is very inviting and informative and they have become acustom to my style and taste in how I Iike to have things done. Each time I visit it is a learning experience and I am always thrilled with the finished product. I will continue to be a customer and supporter of Big Frog!
PS: You can use my name as El Reynolds or my company name Reynolds & Associates
Everyone at Big Frog is extremely helpful with a great attention to detail. They always make me exactly what I'm looking for and it is great quality. The turnaround is very fast too.
I have used Big Frog twice now and both times they were wonderful. The customer service and help with design details was top notch. Also the first shirt I had made I have washed a million times and it has barely faded after more than 2 years of washing it! Very impressed and happy with their company and service!
Came in to transfer a picture of a painting my late father in law made for my wife. The associate that helped me went above and beyond to make this the most special gift for my wife. We transferred the picture to a sweatshirt (she recommended the best option) then asked about adding a Winnie the Pooh saying in the empty space. It was the addition that made it the most special gift. My wife cried uncontrollably after I gave it to her. Thank you for caring enough to make this beautiful!
The staff at Big Frog is always helpful and spends time to make sure our apparel is exactly what we want. The designer has come up with some great ideas for us and is able to have them ready quickly.
I liked talking to a human being and not an app.
Together we were able to design the shirt that I needed. Your staff was very professional and respectful. They also gave me some very helpful tips. You have a lifetime customer!
The shirts I made for my husband’s business came out really nice. The material of the t-shirts are of good quality. The young man was very easy to work with and helped me with the design I had in my head. I highly recommend this business.