When we moved to Colorado from New Jersey earlier this summer (2021), one of the people I missed most was my bike mechnanic. However, I have found very reliable and capable mechanics at Big Ring. Always "game on" as it relates to technical aspects about the bike and always given back on time for whatever race or event on deck. Very pleased.
The owner and every staff member with whom I've worked at Big Ring has been knowledgeable, professional, personable, and patient with my innumerable questions. They helped me find and customize a bike that I love. It doesn't get better than that!
Kristyn is the bomb and will go above and beyond to help get you what you want/need. She is extremely knowledgeable and friendly and is willing to help answer any questions about parts with some super secretive bits of insider knowledge thrown in.
The big ring staff is generally super helpful and doesn’t seethe that classic bike shop elitist vibe like most still do.
10/10 would recommend
I like that you carry upgraded products and like to trick out bikes. The customer service at your store was excellent. The sales staff were knowledgeable, friendly and helpful.