My son is a learning disabled adult, who rides his bike a great deal, and depends on Big Sky's great service staff to keep his machine in shape.
He is a long-term customer, well-known to the folks at the store, and they take great care of him, and the needs of his bike. When he needs something, the folks know to take care of him, and call me for payment, which we manage by credit card-text now.
All works well, and I cannot speak highly enough of Big Sky Cycling, both as a customer-oriented business entity and of the folks there that take care --- not only of the machinery, but the customers, too!
David G. Fulkerson
(father of) David E. Fulkerson
Jim was responsive, timely, and truly customer focused! I had a great experience purchasing a bike from your store for my son. You went above and beyond to help us get the right bike, and we really appreciate it. Thank you for all the support!
We have had Trek bikes in the past and decided to make our E bike purchase a Trek. The staff at Big Sky Cycling were amazing in assisting us with that purchase. From the 1st phone call to our final purchase they could not have been more helpful.
These guys are really good!
High quality products - and if they don't have just the right fit in stock they'll special order for you. Staff is incredibly helpful and approachable for beginner riders of all ages and genders.