I bought my first mountain bike secondhand (pre-loved) over 9 years ago from Big Peaks, and then a brand new one after I’d ridden the old into the ground, and have always found Big Peaks’ continuing after-sales service, help and advice absolutely first rate, friendly, practical, pragmatic, cost-effective, and most importantly not at all condescending to a non-technical bike numpty like me.
I love ‘em.
Phil and all the staff there are knowledgeable and super helpful. Saturday morning we arrived with 2 punctured emtb tyres and they had them sorted in no time. Excellent and friendly, an excellent local resource
Big Peaks are so helpful and patient and attentive. They helped me greatly to sort out my e bike. I couldn’t be more pleased to deal with bike experts who are passionate about their field and want others to enjoy cycling whatever their level. Thank you so much all of you at Big Peaks. I know you spent a protracted time in helping me to get my bike ready and I am absolutely delighted in what you have done. Its been a real pleasure.
Provision of a very professional, knowledgeable and prompt service with advice and qualified recommendations on all aspects relating to the selection and purchase of a bike and selection of add-ons and maintenance regimes.