Libby's store is fantastic. Always. I love her choice of decorating, home supplies, jewelry and clothes. There's always something that I can buy as a gift, and sometimes a little something for me, too. Libby and her whole team are wonderful human beings.
Very helpful customer service from 2 different employees. Wouldn't let me buy until I test rode which says something about the level of care. Built the bike just for me as I described what I was looking for. The team went above and beyond to make my purchase a good experience.
I purchased my bike here and they’ve always been good on servicing it. They don’t even require me to make an appointment! Last time I had to wait 15 minutes while they reprogrammed my bike. They’re very accommodating.
I had confidence in their ability to service my bike and get it done in a very reasonable amount of time. Very friendly and helpful with all my questions.
Libby is wonderful, so helpful and knowledgeable and just a nice person. We drove all the way from Grand Rapids MI to Angola IN because this was the only place that had the bike I wanted. They put fenders on it and had it ready to go when we arrived and showed us how to use the app and gave a quick lesson on the bike. Highly recommend!
Love Bike and Soul, they ALWAYS GO ABOVE AND BEYOND, years after the sale they still treat you like family! I have been to a lot of bike shops, and they by far are the most friendly and helpful !!