Great selection of products but the outstanding customer service is what puts the Arnold store over the top. The staff there are knowledgeable, friendly, and go the extra mile to ensure customer satisfaction.
I like the professional environment and workspaces. The customer service did not seem to be biased or discriminatory. I was concerned about that, considering the location. I was pleasantly surprised by this reality.
The customer service Ryan provided to me when entering the store made me feel welcome. He was friendly and listened to my concerns. My bike was serviced quickly and I was ready the same day. I wasn’t able to pick up until the next day but certainly appreciated the quick turnaround time!
Steve and staff remain #1 regarding cycling services and professionalism.They are always helpful and have extensive knowledge of all aspects of the sport. So glad they are so close.