Excellent Service – Worth the Trip
I brought my 2018 Kona Zone LTD in for Level Two service and a broken derailleur hanger. The team at Bike Doctor Arnold did an outstanding job—everything works like new. I’ve been to shops in D.C. and Waldorf, but none got it right—in fact, they made it worse.
Even though I live in Southern Maryland, I’ll continue coming here for major repairs. It’s rare to find this level of expertise and attention to detail. Highly recommended!
The promptness of greeting me upon entrance. Employee's immediate assessment of my issues & overall great Customer Service. P.S. the cost wasn't bad either.
The staff is well-versed in a variety of cycling disciplines, the mechanics are thorough and detail-oriented and their love of cycling shows in their interactions with customers, from beginners to experts.
While I’ve been completely satisfied with each product I’ve bought from Bike Doctor Arnold, the reason I keep coming back is the professional but friendly attitude of the staff