Every time I have gone there needing help or a part everyone has been very courteous and helpful and the job gets done in a very timely fashion. Everyone seems to be professional and knows what they're talking about.
Thomas made adjustments my Trek Verse 3 that allow me to sit more erect alleviating pressure on an injured lumbar when I’m riding . This service was performed in 20 minutes , n/c , no appointment . Many thanks to Thomas.
***** Star Service .
Tom greeted me instantly and sked what I needed. He directed me right to Tommy. Tommy listened to what my issues were , made a suggestion and made the modifications while I waited. as a career sales manager, I am consistently impressed with the level of customer service I receive from Bike Dr. - JCO.
I have a fever and the only prescription is moah Bike Doctor! Sean, and Daniel and the gang are always there for me in my time of need. Blew out a spoke? no prob! They get me in as soon as they can and get me out fast. I have formed a relationship with BD over the years, and I have to say I would not want anyone else working on my bikes!
Prices are great, they give us our NICA discount on bikes, helmets, and Shoes and the crew there are knowledgeable! Do you need gnarly Enduro or XC tires? Bike Doctors is there to help you understand your riding and find the parts you need to Ride bikes and feel good!
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20/5 stars!
Staff always friendly and helpful. Repair work was completed in a timely manner. I go to Bike Doctor for all my bicycle products and maintenance. It is close to my home. Good quality parts & clothing.
What differentiates one bike store from another is the quality of the service offered, and the friendliness of the staff. Bike Doctor excels in both. My experience with the service department has been first rate. They always get things "done right."
The store has a large stock of bicycles. Accessories are marketed as top quality items, worthy of support by the store--good for someone looking for a "no surprises" purchase. Customers looking to save money, or to compare multiple items for a specific purpose, may find the options limited. This is not a warehouse.
I would feel comfortable sending friends and relatives to Bike Doctor, knowing they would find what they needed, and that they would thank me for the recommendation.
Good people.