Sean did amazing work on my bike! I got my bike back quick and it rides better than it has since I bought it 12 years ago. The whole shop does amazing work.
I found a bike that I liked in the shop, and tested it in the shop parking lot. The accessories that I wanted were available too (lights, bell, bottle holder, lock). My bike was assembled and ready to pick up in a couple of days. I brought it home and am very happy with it. I am a casual bike rider and chose a purple Electra Townie 7D bike. My bike has a step-thru frame and comfortable seat. It allows me to have an erect posture and to put a foot down easily.
With a wide range of bikes, Bike Doctor offers new riders to experienced ones that opportunity to find what’s “just right”.for them.
My wife and daughter’s bike were in a sad state but the repair staff at Bike Doctor did a great job putting them right including boxing my daughters up to be shipped to France. Also quick turnaround
Finally, they staff is friendly and knowledgeable and professional
Tim and the rest of the team were very knowledgeable and helped me find the bike and products I needed to get into road cycling. They answered all of my questions and gave advice for potential upgrades of different components down the line when I felt ready. The bike I have now is great, and I have no complaints.
Excellent, fast service and advise. Bike Doctor carries a lot of products I need in stock or can get them in a day or two. They are great at reminding me what services I need for my bikes as I'm not the best at tracking wear and tear across a few different bikes. I highly recommend Bike Doctor Bel Air.
The bike techs were very attentive to my needs and examined my bike and suggested what needed to be done, but were willing to work with me on what HAD to be done.
Very customer oriented! I brought my bike in to get my tires inflated. Not only did the tech on his break immediately put away his food to help me (I was totally willing to wait, but he insisted), but he pumped my tires and I wasn’t charged!
I ended up buying some energy chews (Shot Blocks I believe) and I love the fact that you have nutrition products.
came in with a derailleur issue and and someone was able to look at my bike right as I was through the door. issue was fixed in literally 10 minutes while I was able to watch, techs were cordial and worked with urgency! cost for parts and labor was fair, maybe even lower considering how efficiently everything was done. Will come back for any future repairs!