Staff always friendly and helpful. Repair work was completed in a timely manner. I go to Bike Doctor for all my bicycle products and maintenance. It is close to my home. Good quality parts & clothing.
What differentiates one bike store from another is the quality of the service offered, and the friendliness of the staff. Bike Doctor excels in both. My experience with the service department has been first rate. They always get things "done right."
The store has a large stock of bicycles. Accessories are marketed as top quality items, worthy of support by the store--good for someone looking for a "no surprises" purchase. Customers looking to save money, or to compare multiple items for a specific purpose, may find the options limited. This is not a warehouse.
I would feel comfortable sending friends and relatives to Bike Doctor, knowing they would find what they needed, and that they would thank me for the recommendation.
Good people.
Both my kids have Trek bikes purchased at Bike Doctor and we have them serviced there as well. Every single time we go there they guys working are amazing. Anything from recommendations, to helping size bikes, to repairs are handled with top notch service. Love this place!
A friend recommended your shop. The people were friendly and professional.
They walked me through the controls of my new electric bicycle.
They even helped me with ideas on picking up the bike. It was to heavy for my old bike rack. I rented a van from home depot.
I did find it odd that I was charged $125.00 for bike assembly. I like supporting local business. But I have never been charged by a bicycle shop for putting a bike together.
Would you have sold me a bicycle still in the box? I could have put the bicycle together myself and save the $125.00.
My friend informed my I could have bought the bike on line and have it shipped to my house. I am a handy person and have fixed my own bicycle for years. Maybe I will check into it for my next bicycle.
Good quality products that last!! the services are great. All the guys are very helpful. Dan just replaced battery in my computer and he sets it up for me. He found that a sencor was not working and he replaced it.
Whenever we come in the staff is always professional and very courteous. They don't mind answering questions and giving tips to help us out. Love our Cannondale bikes that we bought from them.