Bike Doctor-Crofton Googlemaps

   3494 Reviews
2616-A Chapel Lake Drive
Gambrills, MD 21054
4104516901
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Recent Reviews:


Service was great


I always receive great service when I go to the Bike Doctor.

Super helpful, friendly, knowledgeable staff. Clean and well stocked store

The staff was very friendly and helpful. They were able to get my bike back on the road in about an hour. They had great prices and with the friendly staff I would highly recommend going here if you need services for you bicycle.

Very kind, and respectful people.

Since Day 1 Bike Doctor Gambrills has been excellent. I purchased my bike there, have annual tune ups and/or repairs, purchased products and had item installed. The staff is knowledgable, friendly, and extremely helpful. Top quality service and products and never any pressure when giving advice or recommendations. I always enjoy my visits and their genuine interest and care from all the staff. Makes biking fun and safe. I recommend them often and will continue to be a loyal customer.

I appreciate the service level you provide. I have visited other bike shops and felt not important to them, and even looked down upon as a novice. My questions were answered by your team and concerns addressed without any difficulty.

The staff is amazing and always willing to help. Recently they put my new bike rack together and helped me put it on my vehicle. I highly recommend them!!

The staff are very professional and friendly. Got my bike tires repaired while I wait.

Service and advice on transporting e-bike was excellent. Thank you for taking my beloved older bike and rack as a donation to Hope on Wheels (or Wheels of Hope?)

Attentive, friendly, knowledgeable - people who ride bikes. Though the final cost was more than I anticipated, I didn't feel as if John was trying to scam me or talk me into what I didn't want. And the cleanup of my Belle, she looks great! Thanks to Mark, too, for getting her ready for the season.

I had lights put on my e-bike. The staff even showed me how to turn them on and off which I really appreciated.

The PM/Repair Bike Service was good with some minus clicks. Bike Intaker appears to have been excellent, but upon pickup some required essential details were left out relating to repair by Data Intake Repr. The Charge Out Repr/Data Intake is the same individual, but he have displayed omission of vital info relating to PM/Repair of bikes being dropped off. I do feel the Warranty Coverage of 30 days is insufficient, and should be extended to 90 days base on the Repair Service Charges, Status Report to Consumer Customer regarding bikes condition evaluation should not be delayed for 3 weeks prior to PM/Repair go ahead. Consumer Customer had to call for status report on the bikes.

Bought a Trek Domane and absolutely love it! John was incredibly helpful, informative, and I couldn’t be happier!

Very professional and helpful.

Highly knowledgeable, and pleasant staff, and reasonable service times for Bike repairs

Prompt professional servicing!!

Great service.

Had my bike serviced, spring tune up and cleaning. It rides great, feels like a new bike again.