Bike Doctor-Crofton Googlemaps

   3533 Reviews
2616-A Chapel Lake Drive
Gambrills, MD 21054
4104516901
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Recent Reviews:


Knowledgable staff. Great mechanics

Very good products and very professional

I really liked the support and insight of the staff. The knowledge and guidance for a new rider. Will definitely be coming back.

Good communication

Prompt responses.

I came to drop off my bikes, and it was 5-10 minutes after they officially closed; however, one of the guys let me in and helped me to determine what needed to be done to get the two bikes back up and running. He did not rush me and did not try to upsell me. He provided amazing customer service without coming across as judgmental or pushy. I picked the bikes up a week or two later but they had been done in 48 hours. I'm excited to see my wife and kids out riding this summer.

My first time visiting the store and was greeted by a very helpful staff member who directed me toward the item I was looking to purchase.

communication

Personnel informative, friendly, kind, "go the extra mile".

Good repair.

The help knowledge and all around feeling of being welcomed i didn't feel like anything I asked went unanswered๐Ÿ‘๐Ÿพ๐Ÿšด๐Ÿ˜‚๐Ÿ˜‚

Very helpful and knowledgeable, and took the time to install the brackets on my shoes.

Everyone is always available to help. Friendly group. They had the tube.

My service was pretty simple however it was performed well and I got my bike back in a reasonable time.

I purchased a beautiful new bike for my wife and added a new bike rack as well. Ben was awesome, he was patient and super helpful! He even helped me put the new rack on my SUV and I carried the new bike home on the new rack! My experience was fantastic, I will do all my bike business with bike doctor and hopefully with Ben! Thanks guys!

Some of the workers are friendly other are not so friendly.

Everything was great

Very nice & helpful people.

Outstanding customer service.

The service was great, the technicians were knowledgeable and the services were reasonably priced.