It was a great experience from first visiting the Bike Dr. Bike shop. The staff was friendly and helped myself and my wife look at the Aventon models and try them out. They were patient with my wife a novice rider and made the whole experience enjoyable for both of us. They ordered our bikes, and the service did not end. They answered questions about the shipping and notified us when they were in. They helped us load them when we picked them up and helped us with selecting Bike accessories. Brian the Manager was great and helpful, and his customer service was outstanding. A great experience and I highly recommend the Bike DR. in Frederick MD>
Great place to buy a bike or any accessories for your bike. A very knowledgeable crew to help steer you in the right direction to fulfill your wants or needs would highly recommend this business.
Took a coupe days to get me an estimate but by the looks and sound of things they have many happy customers. I consider myself among them now.
Martin I
I scheduled an extended spring tune-up and explained during the call that I wanted a package carrier and a rack to carry my bike on my car.
When I returned to pick up my bike, the package carrier was installed on the bike and the carrier rack was ready to be installed on the car.
Your technician took his time making necessary adjustments and showing me how to do the install myself. Hope I remember the steps.
A young boy helped me find the right tube for my bicycle and offered to place it on the wheel. I was having trouble finding the correct size and he made it look easy.