You had an item that I could not find in stock anywhere else. I was able to pay with PayPal which helps with security, and it was delivered within a week. Thank you.
Very friendly and knowledgeable, low pressure. Satisfying hard to find inventory - the only place in the DMV where we could find what we were looking for.
I feel that I can trust you to do your best to service my bike. I own a bike that I purchased from you several years ago and I like the lifetime tune-up.
My most recent bike is an e bike. I would have purchased that from you but you had a small selection of bikes at the time. Everyone is always nice and easy to work with at your store.
All employees were very helpful. I have limited knowledge about the type of bike I was looking to buy, and the employees were all very informative and respectful. I felt very welcome as a new biker. Upon pick up, the employees were again very helpful and respectful, helping me load the bike into my vehicle and making sure to answer all my questions.
I have shopped at Bike Doctor since it opened. I like the selection of bikes and I have bought several there. I just had a tuneup there and the bike feels great.
Great service and friendly staff, they replaced the chain on my bike on the spot in 15 minutes, so I could ride that day. I brought my bike back for service and a full tune-up. They have a great selection of bikes and accessories.
My order arrived with small parts that were missing due to damage in transit.
Brian went above and beyond to correct the problem and was able to get me the parts that were missing even though the product I ordered had been discontinued.
I’m very happy with their customer service and I will be buying from them again.
The employees were very knowledgeable about my brake problem and was able to fix it. I also loved the fact that I got my bike back the same day even though they were extremely busy.