Great bike shop, staff a all friendly and very helpful. Theyy stand by their products and services, they will talk with you about bikes and never make you feel like you need to get going. I love visiting, I don't live nearby so that speaks volumes on how good they are that I will travel from Montgomery County to support their store.
Fantastic service as always. When I have any serious issue with my road bike (head set bearings + rotor replacement), Bike Doctor is my first call. They are thorough, communicate very well, and I know when they finish the service, it feels like a new bike, fast and safe. Thank you, Bike Doctor.
Very friendly staff who go above and beyond. My bike came very quickly from the Arnold store and even offered to drop it off at my house. We've had a good experience dropping off an existing bike for maintenance, too.
Only offer high (or at least high-er) quality bikes and equipment
Excellent source of knowledge about bikes and where to ride
Welcoming environment - no cliquish treatment of newbies/novice riders
When I ordered the bike online someone called me to discuss when it was needed by because it wasn't in stock. I appreciated that because it was a birthday present.
In the store they were very friendly and professional. I bought a water bottle holder and they put it on for me right there while I paid.
Top notch! Every time I come to the store I get immediate, expert service and guidance. There have been a number of times when I've had a question, Trae checks into it can calls me right away. I attended the workshop last night and was very impressed with the knowledge of all the instructors. And, I couldn't be happier with the new Santa Cruz Heckler SL I purchased from you this summer! Keep up the good work!