Great selection and pricing, easy interface, fast shipping and easy returns. I purchased some Endura overshoes and even the size XL didn't fit my US Men's 10.5 Five Ten Freerider shoes. (That's Endura's fault, not Bike Gallery's fault!) Bike Gallery took them back with no argument and emailed me a prepaid shipping label. It doesn't get any easier than that. Looking forward to shopping from them again!
Happy Valley location is where I've switched even though it's far away. The service has been very good. Hollywood location has a bunch of employees that could care less about customer satisfaction and unhappy when you come into the store. Downtown location has a nice manager and good service but one is afraid to go down there with the rioters and thugs and city government that propagates lawlessness and anarchy hence I refuse to shop in Portland.