Love the bike!! Steve is very helpful and so was the young man who helped us when we picked the bike up. You had to order it for us since you didn’t have the color I wanted. Bike is so smooth even when not using the assist. Easy to pedal I like that you just have to push a button for the assist
I was absolutely thrilled by the outstanding service I received! I brought my bike in with an issue with the pedal not being able to be screwed in correctly, and figured I'd need to leave my bike for who knows how long, and instead the guy just worked on it right there and then and fixed it, and for a very reasonable price. OUTSTANDING!!!
I was on my way to a 30 mile bike ride when I noticed I had a bad tire. I stopped into the Ames store hoping that I could get it fixed that day in hopes that I could still meet up with the group. I talked to Joe and Adam and they both were more then willing to help out with this. I had Adam put on two new tires and add sealant and he was done in about 25 minutes and I was on my way to ride. Thye both always do a great job whenever I stop in.
I enjoyed the friendliness and knowledge of the staff. The staff was willing to find what I wanted that was not on the shelves, but was listed in the inventory. They helped me select the bike rack that was perfect for me.They also assembled and installed it for me. 10/10 would recommend.
The workers there are very open about options that can be added to bikes. They were also very helpful in making sure that I got everything I needed in order to have a safe riding experience in Ames.