Best bike shops in Iowa, which is the Bike Center of the World, in my opinion! Best roads, best towns, best rides, best people, best scenery, best pie at the best diners.
We could not find the size jersey we wanted in the store. They looked it up and found it in another store. A day or two later we were picking it up. Everyone was very helpful and it worked out great.
Joe in Ames was knowledgeable, patient and willing to explain and answer numerous questions in a customer friendly language. There was no pressure only a clear desire to satisfy my biking needs.
All of our questions were answered with great amount of knowledge and experience. We came in fairly close to closing and my bike was still ready for me to take home the same night!
Crew at BikeWorld Ames is nothing less than a pure pleasure to interact with. Steve as manager, does a most excellent job of hiring stellar employees for his customers to work with.
Most recently we took advantage of an incentive offer BikeWorld had sale priced on various degrees of bike tuneup service packages, our bikes were several years out from any-ever internal service of various wear located parts from bearings to cleaning/lubrication of crankset, hubs, crowns, etc. and one bike was experiencing a slight shifting issue that had grown more & more plaguing consistent.
Quite honestly that can ultimately spell excessive repair charges, in a customers mind.
Yet in visiting with Ames location Service Manager, Adam, he was professional and did no more in service to our bikes and their totaling bill, than what we’d discussed during the onset inspection consultation. Only installing needed replacement parts to correct worn shift components, and true to word, most costs were either very fairly priced or actually already included in the initial sale incentive service package, as selected. And best of all he noted some potential areas of issues on our bikes, which still were passing but still to be aware & watch with even an estimated cost, should we do them next year.
Highly Recommend this business.
We had a great experience getting our bikes serviced at Bike World! The bikes look great-anxious to get on them this spring. Work was done promptly-actually completed a day before promised.