This was about the purchase of a new bicycle. The sales personnel were knowledgeable and listened well. Multiple visits to the shop each provided additional information to help narrow down the options. Repeated test rides also helped narrow down the options and also ensure that the bicycle was a good fit.
The first 20 mile ride the next day confirmed that the bicycle purchased was the right one.
Thank you for your help.
Scotty was great about walking me through all the steps involved in tuning up my bike. I really appreciate the overall diligence and kindness at Bike World, that's why I keep coming back. Thank you!
Best bike shop. They are polite good natured and they REALLY KNOW ABOUT BIKES AND THEY MAKE THE BIKE FIT YOU! Love my Trek 7.4.
If I have a problem they are very accommodating to get me back on the trail.
The guy who sold me the bike (Steve) was both funny, kind and knowledgeable. It also felt like a worker friendly place. One employee had his daughter with him and another had his dog. It felt like visiting a family and being welcomed. I also just really love the bike I got. It is the perfect bike for me. I was steered in the right direction, after giving Steve the basic idea of what I wanted.