Excellent customer service!! Want to thank Steve for taking the time and making our first bike purchases a pleasant experience.
We love our new Cattrike’s!!
Steve, Joe, and the gang at Bike World Ames are the BEST! They get the work done fast and are never condescending. I wish I'd known about them when I moved to Ames, but I'm so glad that I've found them now.
You stocked the part that I needed. You shipped the correct part. You packaged the part so that it arrived safely. I received the part four days after I ordered it.
We had an auto/bike wreck and the Ames store helped tremendously. They went above and beyond to help us evaluate the damaged bike, provide documents for insurance, and pick out a new bike. Great experience all around!
Ames Bike World helped me find a great gravel bike. They had a variety of choices available and have been readily available with mechanical appointments as needed. Joe and Steve have been knowledgeable and helpful.