You stocked the part that I needed. You shipped the correct part. You packaged the part so that it arrived safely. I received the part four days after I ordered it.
We had an auto/bike wreck and the Ames store helped tremendously. They went above and beyond to help us evaluate the damaged bike, provide documents for insurance, and pick out a new bike. Great experience all around!
Ames Bike World helped me find a great gravel bike. They had a variety of choices available and have been readily available with mechanical appointments as needed. Joe and Steve have been knowledgeable and helpful.
Staff was really friendly and helpful -
When my kickstand broke (again) they were kind enough to upgrade and stabilize the connection point so it wouldnt break in the future
Gave good advice
Love the bike!! Steve is very helpful and so was the young man who helped us when we picked the bike up. You had to order it for us since you didn’t have the color I wanted. Bike is so smooth even when not using the assist. Easy to pedal I like that you just have to push a button for the assist