They are always willing to look at my trike whenever I drop in and answer my questions with serious answers even when I think it is a stupid question. They are always so helpful with any issues I might have q
I brought my bike in for servicing without an appointment as I was driving by after a ride. Their help, knowledge and service was great. It was a busy time before RAGBRAI, but they were able to get my bike done within a couple days. I would definitely recommend them.
I called for a tuneup appointment. I was traveling through the Des Moines area. They accommodate me on very short notice. My tune up completed with in 24 hours.
Thanks again.
I hadn’t been into this store since shortly after Bike World took over. Thomas and team have done a great job transforming the sales floor. No surprise, the sales team is more than living up to the high expectations Bike World sets for customer service!
Thomas was very knowledgable, helpful, and friendly. I could tell that he was committed to helping me find a bike that would work best for me, which I greatly appreciated!
The employees at Bike World in Clive are great. To be honest, I have never felt that way about any of the Bike World locations in the metro. But those guys in Clive are rock solid. My family appreciated them. Thank you.