They are always so friendly and helpful! Bike was done on time as promised and no one complained that I picked it up 2 days late due to extensive storms in the area.
Bike World always has the best customer service! I'm always welcomed and helped right away. I feel like everyone there really cares about the customer's experience and they are always looking out for what's best for the customer's needs (aka, not trying to upsell unnecessarily). We will continue going to Bike World and recommend it to our friends and family.
Great Service!! Opened early, helped me unload my trike, completed servicing early!
I love this business and the staff! Well worth the drive from Cedar Rapids!
You had a lot of good bikes to choose from. The salesman answered every question I had. My new Cannondale trail came with a free tune up and free tune replacement. Thank you for an awesome bike
I send everyone I know to Bike World Urbandale. Justin, Matt, Mark, Shaymus-all of them offer great service and advice. They always go above and beyond to help me. In a world that seems to no longer value customer service-BikeWorld excels. And it's about me-what I need or want, not them pushing a product. You want to get into biking or improve your biking experience-GO TO BIKEWORLD URBANDALE!