Bike World Urbandale Facebook Twitter Googlemaps Yelp

   2582 Reviews
6600 Douglas Avenue
Urbandale, IA 50322
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Recent Reviews:

Great customer service & care

Very friendly, knowledgeable staff. Work is done professionally at reasonable price.

Great service! Tony made it quick and easy and ensured I was taking care of! Will recommend to friends

Staff was friendly and knowledgeable!! Great experience!

Was having issues with my Domane SL 5 when I took it in. They were able to correctly diagnose the issue and get me back on the trails in a short amount of time!

Quality in a range of prices. Service has always been excellent. Online shopping for parts had me find exactly what I needed. In store pickup was smooth. Thank you Thomas!

The personalized service and attention given by the staff members. Even when they are busy, the staff members will slow down and make sure they understand what you need.

Willingness to assist customers who buy a bike online rather than off their floor was greatly appreciated.

Thomas was very helpful. We love our new bike and it was even delivered.

This is the only place I would take my bike for work. Excellent customer service.

Very helpful

I arrived. Greeted by friendly staff great 👍. I stated what I was there for. Great customer skills. They had choices of the products I come to see, buy, and take with me. Really appreciate this feature of a business. Call me old fashioned. However it may be . Still a fact. You've earned my business. I asked about saddle bags I'd seen online. Stated they would order. Give them the picture ,part number, ordered paid and out the door I went. You have great employees. Looking forward to those bags I've bought many things. To arrive home unstrap from behind me. thinking where did this go. where did I lose that at. Hahaha ha in conclusion if you've got a rear cargo camera I'll have to put that on my list next time im in. Lol. Thanks very much I'll c u soon.

Your people are very friendly and knowledgeable

A big thumbs up, the whole team was more than willing to take the time to work with me so that I could get an e bike that would fit me and custimize it for my specific needs and wants. If I had any questions they were able to answer them, or find the answer. If you are wanting a new bike I feel it would be in your best interest to go to this bikre shop. Thanks for a very satisfying and pleasant experience

Good products. Lots to choose from. Friendly, knowledgeable staff. Experience was far better than bike shops closer to my house.

Fast and honest about my repair.

I love this store! Super helpful staff and great products.

Courteous and quick

The people are helpful and friendly.

Excellent work- courteous-