Recent Reviews:
August 6, 2026
Pat Mcclaughry
Mr Shamus McCarthy is second to none!!!!!! He is so knowledgeable,professional,compassionate and takes so much time to help a customer it is an outstanding experience with his help. We come from both Lake of the Ozark Missouri and Omaha because of Mr. McCarthy. There is also great product in the store and prices are great. Shamus is a bicyclist who passes on great tips to make all levels of bicyclist comfortable.
August 4, 2026
Diane Morris
July 30, 2026
J.B.
I met Justin Sheldon during BikeWorld's annual Trike Day ('26) as my wife and I thought about getting a trike for her. I had a lot of questions about trikes and he answered each one thoroughly and understandably, with exactly the right amount of detail. His guidance in my trying a trike out for the first time was quite helpful. After a week or two of mulling over what we'd learned, we bought a Catrike 559 with Justin's incredible, full-scope support -- from adding the core accessories we knew we wanted, helping us choose additional ones (like shoes), folding and unfolding the trike, maintenance and so much more (like carrying the trike, fully-loaded, down the shop's stairs and putting it in our car). We have been EXTREMELY pleased with this trike ever since. My wife, who was quite excited -- and very nervous -- about beginning to ride her new trike, has since turned into an avid trike enthusiast. She now tries to talk most of our friends into getting one, too. We have gone on 10-20 mile rides together 2-3 times a week ever since. She would like to ramp that frequency and distance range up, too. We will be in the Urbandale BikeWorld shop soon to get some more things for her trike. And sometime down the road, I will probably get one for myself, too. Justin's expertise, amazing patience, and quality support made all the difference. Thank you! Final note: Other staff at the Urbandale BikeWorld were incredibly kind and helpful, too.
July 21, 2026
Jacob Christina Lederman
July 9, 2026
M.M.P.
July 9, 2026
Duane Bossman
July 7, 2026
Mark Hackett
I thought I would have to leave my bike for at least a few days even for a minor repair, but the person at the service desk went right to work on it. Found a new jacket I had been looking for and picked up some maintenance items while I waited. I was out of there and on the trails in no time. Thanks Bike World Urbandale!
July 7, 2026
Brian Keller
July 3, 2026
Jeremy Johnson
I primarily worked with Matt, but everyone I dealt with was super knowledgeable and helpful. In addition to being able to test ride, and see everything in person (from the bike to accessories) before purchasing, the Bike World staff is a great reason to purchase a quality Trek product from a local business as opposed to a big-box sporting goods store, or online no-name brand.