I have been a Catrike Speed rider for 15+ years.
The service you have provided in support of my riding efforts has been extraordinary, consistently keeping me on the trails year round.
Whether it is a piece of equipment I need, or regular, routine maintenance, I can always count on Bike World to do the work in a prompt, friendly and professional manner.
It is a great pleasure to do business with Bike World and all the dedicated staff.
And, I always feel that I get great value - much more than the cost of your services.
Bless you all.
David
The staff was super helpful in explaining to me why I was having trouble keeping air in my tires. They were fair in helping me to understand my options, and fixed my flat on the spot!
I normally bring my bikes into the West Des Moines location for servicing, but I work nearby so I wanted to try the Urbandale location. I was pleasantly surprised by both the service and the vibe, which seemed to be less on selling you products constantly and more focused on providing quality service. I brought my Madone in for disc rub and the technician recommended that the hub needed an overhaul due to excessive play in the rear wheel which I also noticed upon riding my bike into their shop. I dropped my bike off the following Monday night and it was all fixed up by Tuesday afternoon. I just finished a test ride tonight and the bike rides so much better almost like new again! Shout out to Max Sanders who performed the hub overhaul. As long as I keep getting the same service I will happily bring my bikes into get serviced. Thanks for supporting the biking community!
Justin an Kristy were very knowledgeable, and was able to help me get what I needed. Highly recommend Bike World to everyone for there bike, trike, recumbent needs.
I have been to two different stores and both have kind helpful staff willing to provide sales services and good advice on all things bike related! As a senior woman just getting g back into biking after a fairly long break, I appreciated the expertises shown by both stores’ staffs. I would recommend bike world to anyone.