I send everyone I know to Bike World Urbandale. Justin, Matt, Mark, Shaymus-all of them offer great service and advice. They always go above and beyond to help me. In a world that seems to no longer value customer service-BikeWorld excels. And it's about me-what I need or want, not them pushing a product. You want to get into biking or improve your biking experience-GO TO BIKEWORLD URBANDALE!
Staff is very knowledgeable and easy to work with. My online order was simple to complete and the pickup was painless. Will definitely come back for future purchases.
Matt and Seamus were both phenomenal to work with. They made sure I had something right for me, took time to ask about my needs and intended use for the bike, and really just gave amazing service. 10/10 recommend grabbing your next bike from them!
I bought a bike at Bike World last year, and we have also purchased a bike carrier and biking accessories. We have always had good service and have been pleased with the products we've gotten at the store.
Associates have always been knowledgeable and helpful. Service tech handle any problems or minor adjustments on our bikes. Best service in Trek bike dealerships.