The service people do a great job everytime they work on my bike. The costs are always reasonable. I've had nothing but good experiences in dealing with Bike World.
The staff are very knowledgeable about any thing related to bikes.Very helpful in picking out the right bike, accessories. Best place for your biking needs
Bike world in Urbandale has been the best store for buying, repairing and helping with bike issues
Prices are fair
Service is fantastic
And so very helpful
Considering I am over 70 years old
I have gone there for 10 years
They are the best
Especially Shamus
Extremely considerate 👏
Never a high pressure sales attempt; as a matter of fact, every attempt is made to steer away from spending money needlessly. Knowledgeable, very courteous
I brought my wife's bicycle to the Urbandale location to get a flat tire fixed. The store wasn't busy at that moment, and the staff members were able to get the tire fixed on the spot while I waited.
I get consistently good service from Bike World.
The employee set expectations on a 3 day turn around on getting a broken spoke fixed and tightening the spokes on both rims. . They exceeded that by having my bicycle ready the next day and did the repair for a very small fee. Great job on that! I wasn't even expecting or asking for a 1 day turn around.
There was just one thing I'm unsure about. I requested they lube the chain; but that wasn't included on the intake ticket printout when I picked up my bicycle so not sure if that was done. Or maybe they looked at it and thought the chain was still OK.