Bike world in Urbandale has been the best store for buying, repairing and helping with bike issues
Prices are fair
Service is fantastic
And so very helpful
Considering I am over 70 years old
I have gone there for 10 years
They are the best
Especially Shamus
Extremely considerate 👏
Never a high pressure sales attempt; as a matter of fact, every attempt is made to steer away from spending money needlessly. Knowledgeable, very courteous
I brought my wife's bicycle to the Urbandale location to get a flat tire fixed. The store wasn't busy at that moment, and the staff members were able to get the tire fixed on the spot while I waited.
I get consistently good service from Bike World.
The employee set expectations on a 3 day turn around on getting a broken spoke fixed and tightening the spokes on both rims. . They exceeded that by having my bicycle ready the next day and did the repair for a very small fee. Great job on that! I wasn't even expecting or asking for a 1 day turn around.
There was just one thing I'm unsure about. I requested they lube the chain; but that wasn't included on the intake ticket printout when I picked up my bicycle so not sure if that was done. Or maybe they looked at it and thought the chain was still OK.
Matt (and the rest of the staff) were extremely helpful and answered all questions. The e-bikes are solid and easy to ride. Haven’t logged many miles yet, but expect to ride a lot the balance of the summer and into the future.
I especially like the throttle for steeper hills - makes it easier on my old knees!
Got me in with no apt and had new tires put on while I was at work and they were done the next day. Friendly service (Sterling) for pick up and drop off. Best bike shop in the Des Moines area!