Bike World Urbandale Facebook Twitter Googlemaps Yelp

   3230 Reviews
6600 Douglas Avenue
Urbandale, IA 50322
5152557047
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Recent Reviews:


I was having trouble with spokes breaking on the rear wheel of my Cannondale Adventure 3. I brought the bike into Bike world and Khristy took the time to contact Cannondale and they agreed to work with her to re-spoke the rear wheel. While I had to bike in for the repair she offered me the yearly maintenance at a reduced price as well. This is why you buy your bike from a reputable dealer instead of for a reduced price online!

Thank you to Urbandale Bike World for calling me, even before business hours, after I placed an online order and asking if it would be helpful if they sent the bike to the Ames location for pickup when he saw my address. It was much appreciated.

The products and services are reliable.

You are always prompt about getting my bike back and do a good job.

Great customer service by Sterling.

Bike World is the best! They provide prompt, complete service for our bicycles and treat all their customers as being important. Some stores, if you are not a "Lance Armstrong" rider, treat you as if you are something less than special. I love the teams in both the Urbandale and West Des Moines stores. I am a customer for life!

Friendly staff, large product selection, clean store.

Friendly and helpful staff

Customer service is amazing!!

The quality of the products are always excellant. The staff is always very pleasant to work with and get me exactly what I ask for.

Very knowledgeable and helpful staff, competent work, plentiful options

Great Bikes and the best people!

Very knowledgeable and friendly staff

Very quick professional service.

You took your time

Staff is proactive in making sure you get what you are really looking for;. It’s easy to be overwhelmed, and the staff helps you cut through the clutter.

Justin is very knowledgeable and helpful in answering any questions.

Exchange policy was greatly appreciated. Staff was very helpful.

Good service always. Good location. Fair prices.

I recieved quick answers and help. We enjoy our new tandem. Now I wonder how much pull you have with bringing back some good riding weather!!! Ha Ha