Bike World Urbandale Facebook Twitter Googlemaps Yelp

   3169 Reviews
6600 Douglas Avenue
Urbandale, IA 50322
5152557047
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Recent Reviews:


Friendly, knowledgeable, helpful, no pressure.

Big selection, knowledgeable sales staff, always friendly.

They are always so friendly and helpful! Bike was done on time as promised and no one complained that I picked it up 2 days late due to extensive storms in the area.

Great staff and very knowledgeable

Quick service. Fair price. Only upgrade would be that I get a call or text rather than an email telling me that service has been completed.

Bike World always has the best customer service! I'm always welcomed and helped right away. I feel like everyone there really cares about the customer's experience and they are always looking out for what's best for the customer's needs (aka, not trying to upsell unnecessarily). We will continue going to Bike World and recommend it to our friends and family.

The Customer service is why I come back. Everyone always makes you feel welcome and takes time with you.

Always great service and communication. Staff is helpful with regard to gear, biking locations, etc.

You have the equipment I need

There always very helpful

Very helpful and friendly staff. Great store!

Fantastic service

Great Service!! Opened early, helped me unload my trike, completed servicing early! I love this business and the staff! Well worth the drive from Cedar Rapids!

The staff at Bike World always helps our family find the perfect bike.

You had a lot of good bikes to choose from. The salesman answered every question I had. My new Cannondale trail came with a free tune up and free tune replacement. Thank you for an awesome bike

They have the products, service and advice that every cyclist needs. Great staff, too!

Excellent plus!

The staff is always friendly and helpful.

I send everyone I know to Bike World Urbandale. Justin, Matt, Mark, Shaymus-all of them offer great service and advice. They always go above and beyond to help me. In a world that seems to no longer value customer service-BikeWorld excels. And it's about me-what I need or want, not them pushing a product. You want to get into biking or improve your biking experience-GO TO BIKEWORLD URBANDALE!

Justin was very kind, friendly, and knowledgeable. He was patient and very helpful with me while I took the decision on which helmet to buy.