I have been buying bikes from Bike World for several years. I ride a lot of miles each year. At season's end I have my bike serviced to get it back to like-new condition.
I am happy to endorse Bike World. They have a great selection of bikes, accessories and a knowledgeable, friendly staff.
I go to the Urbandale store. Great selection! They have the best customer service. They always go above and beyond and answer any questions. The staff is very knowledgeable. They get us in quickly when we have bike problems.
Previous to coming to your store I visited a bike shop closer to my home. No one greeted me when I walked in the door or even asked if I needed any help as I wandered around the store. Eventually I walked out, googled bike shops near me and drove to your store. I was greeted the minute I walked in the door and Matt helped me find the perfect bike. Matt not only sold me the bike but took the time to make sure I knew how to care for the bike. I am very happy with my new bike and will recommend your shop to anyone looking to buy a new bike.
I love Bike World! It’s always fun to stop in, make improvements to my current bike, and look around at all the new toys available. I’ve worked with Mark Neary over the years, and he’s a super nice guy, very knowledgeable and informative, and always makes me feel good about my investment. Great people and great service!
I have consistently had good luck with Bike World staff. They answer and explain very well. Thomas has always been a great go to person since I bought my Catrike from him 6 years ago.