Trek has always been a consistent quality bike that I can trust and rely on. My last bike lasted twenty years with minimal maintenance and it was time for an upgrade.
Michael Kulp provided exceptional customer service and answered all my questions. My bike was serviced very quickly and when we picked it up, it was like a new bike. Have already had it out on the road multiple times and am very happy. What I enjoy most is the customer service and trust in the Trek service department.
Service is great. I love Michael at the Virginia Beach Store. He understands i travel a long way to get to the store so he makes sure he has my product saved for me. Service with a smile and personal check in always.
The team at Trek:Virginia Beach go the extra mile for the customer. They helped me with my bike selection by listening to what goals and planned use I had for the bike and nailed it! Fast forward, I had a light issue that was well outside of Trek warranty and they took care of it with no questions asked. If you’re looking for a great bike buying experience, look no further.
Trek bicycles are top of the line quality and comfortable. I have the Verve 2 and it has a smooth gear shifting mechanism to facilitate riding in varying inclines and windy conditions. The staff of Trek at Hiilltop shopping center in Virginia Beach provides exceptional customer service and precise tips for bicycle maintenance.
Their service technicians work with you for timely repairs and suggested adjustments for a dependable riding experience.