Products are top notch and the services just as high. I would absolutely recommend this to family and friends and will be sharing it with some of my biking coworkers. Will be coming here as long as I'm in Saint Louis. My first impression was very very good and were really good and understanding to my partners restraints. I haven't had service like this when buying anything so this was amazing.
Products seem to be top of the line, but the service is what really stands out. The people who helped us both times we went in were so helpful and kind. Julian was even able to interact beautifully well with my 8-year-old, as it was for him that we were buying a bike.
Billy Goat’s employees/customer service has always been 10/10 for me. They are super helpful with any question or service request. Buy your stuff from Billy Goat instead of online and support your local shop!
They are very friendly and knowledgeable. Their prices are in line with other bike shops, so why not patronize them when possible? My last visit there was different, since there was no charge for adjusting my E-bike that they had worked on previously.
i came in with a flat tire I was unable to repair. They took the time not only to find the problem that caused the flat but went the extra mile to take a closer look and replace the inner rim tape to prevent future flats. And they gave me an impromptu lesson in mounting tires that hopefully will help me get back on thre road next time I flat out.