Service was exceptional. The salesperson was extremely knowledgeable, patient, and upbeat. He knew exactly what I was looking for, and took the time to explain how my purchase functions as well as its anomalies. The shop also had an extensive inventory of bikes. I would have given them a 10, but access from Eastbound Manchester road is tricky due to traffic.
I recently bought an FX3 crossover bike form Billy Goat bicycles. The staff took the time to show me several options and point out pertinent features of the several options. They then sized the bike properly for me.
Since then they have been very supportive of minor adjustments and modifications I have done to customize the bike some.
And it is a pleasure to ride a good bicycle.