Everyone is very low-key and friendly. I am a casual cyclist, but they make me feel very comfortable. They had a large selection of bicycles as well as clothing, and other gear.
Knowledgeable staff that stands behind product. My son’s bike’s grips needed to be replaced and they were able to select an appropriate color & product since the original is not available. It’s great that I don’t have to try to figure it out on my own and then second guess myself. Plus they fixed everything else that had been needing tuning up, per their policy. And for what we paid for that bike, for an 8-year-old?…that’s a huge comfort.
They were great!! They were the only bike shop that we visited that were eager to size and customize a bike for our growing teenager. He came home feeling proud to ride a bike everyday!! Thank you so much
Julian was very helpful in purchasing our new Trek bicycle. His knowledge of the product was extensive. He went out of his way to make it a smooth purchase. We hope he stays with Billy Goat and grows along with our cycling journey.
Service is top notch!! Dropped off bike for tune up. It was completed in less than 24 hours and so reasonably priced. I can’t say enough good things about Billy Goat!