Have now purchased four Trek bikes there because of the people more than anything. Personal yet professional. Fun to go there and visit even if not seriously shopping.
This bike shop comes highly recommended! Owen was extremely helpful and professional, clearly someone who knew his quality product well. The bike mechanic was also excellent, and the store itself is beautiful and well stocked. Plus, accessories, and other merchandise was plentiful.
Josué Rodriguez
I was very impressed with the level of professionalism and personal service. They took the time to answer all of my questions- I did a lot of research on e-bikes and I am so happy with my new Ponto.
I have a Raleigh 21 speed bicycle that is obsolete-
TREK installed THREE tubes in my rear tire, trying different approaches to make it NOT GO FLAT- (no new rim option available-)
Finally inserted a larger tube- SO FAR SO GOOD-
Their patience reminds me of customer care from a bygone era when vendors did actually CARE.
I will have no trouble recommending them for all your cycling needs!
Kerry Friesen
I literally waited for the last minute to get my father an adult tricycle for his birthday. They had 3 in stock but already sold the floor model, but i needed it that they. The tech dropped what he was doing and immediately began assembling the bike. They even stayed beyond their closing time to get it done. They did an outstanding job and the people were super friendly and helpful. They have a wide selection of bikes, for all types of riders, but in particular, if you are looking for an adult tricycle- this is the place to go! Thanks guys and happy riding!!!!
I went in to purchase a couple items for my bike and ended up resolving an issue that I had with a piece of equipment that I had purchased 8 months ago that I was not happy with. The associate that helped me was beyond amazing! I've purchased everything from my bike to all the accessories to go with it from this store and will continue to do so because of the great staff!