I belong to a buyer's club that negotiates the price we pay for propane every season. I am truly impressed at how Blue Flame works with our representative to bring us fuel prices that are fair and affordable.
I had a question, an issue regarding a minimum charge on tank rental. Two things impressed me: the agent looked into it while i was on the phone and was very open in telling me what she saw, and more so that she was empowered to make a decision on a fair handling of the situation. She clearly understood the policy and how to interpret it.
Very good experience for me that involved zero red tape.