The staff at this facility were incredible. They were kind, knowledgeable, patient and accommodating. The products were also phenomenal. I rented a bicycle and it was the best ride of my life. I was so impressed with the store that I purchased store swag and plan to return to Charlottesville specifically for more of the Blue Ridge Cyclery and surrounding trail experience.
John at the Downtown location was amazing, dropped in a new ceramic bottom bracket and found the source of the creaking I was getting when putting pressure on the pedals out of the saddle. All while I waited, awesome. Today’s ride was as it should be, only the sounds of nature, no unwanted bike noise.