BRC has been a staple since we moved to Charlottesville. Helpful and knowledgeable staff, convenient location, and great selection will keep us coming back. Great shop!
Joe was super friendly and went above and beyond to help me find new shoes. Good customer service makes all the difference and Joe made my shopping experience worth the trip on a Sunday!!!
Most importantly, I can always take to the bank that my bike will get fixed. Additionally, people are friendly, parking is easy, and storage appears to be plentiful so if I can't pick up my bike for a few days it's not a problem.
Staff was very personable and understood the issue I had when I chose to get an expert fitting. I had an existing bike we were able to make work. Staff was able to share the what, why, and how of body mechanics and bike fitment. Turn around time was appropriate for the work done. The bike was a night and day difference and I look forward to many miles on it.
Patient staff. Always quick, great prices on simply checking bike for function. If it's functional, let it roll. Girlfriend LOVES the bike challenge, paid the 50.
After a very helpful explanation and comparison of the different Marlin series, I feel like I found the right mountain bike for me! So far I love it and am excited for more awesome rides!
Very knowledgeable and helpful staff. I came in to but a bike and Brent directed me to the perfect bike for my purposes. I have taken it out twice so far and am very happy with it. I’ll be back for a second one for my wife along with a bike rack for my car. Outstanding customer service.