Blue Ridge Cyclery Downtown Googlemaps

   3499 Reviews
722 Preston Avenue
Charlottesville, VA 22903
4345296514
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Recent Reviews:


Easy transaction and helpful staff

I honestly forget the name of the employee (I'm so sorry) but he was so kind and helpful with my very short-term bike rental. He also very patiently showed me how to use bike gears since I hadn't in some time and talked about a possible bike sale opportunity. I had a great experience and really appreciated it!

service was friendly and efficient

Service was complete with very little waiting. Staff, especially Kim, more than helpful. Whether it's shopping in the store, or getting repairs, I feel very comfortable and taken care of at BRC.

Excellent sales and service support from Kim and Jim, respectively. Trek products are great. Your people are even better.

Jim was super helpful and knowledgeable about my handlebar problem that caused numbing of my hands. He spent alot of time with me to find a solution which we did! The handlebar extension piece wouldn’t work without extensive modification of the brake cables so he suggested ergonomic grips which I had never seen. Jim kindly installed them for me too. It was a great experience overall with Jim helping me. I’ll be back and hope Jim is there when I come. Thank you to Jim. Liz

Service was excellent this week

Your service personnel are both courteous and very well informed.

The staff is extremely knowledgeable and friendly. Griffin was fantastic and will certainly be back.

I commute to work. A few times I’ve had a sudden issue arise (like on the way home and not wanting to walk the bike home) and have stopped in to inquire about the issue/service. Each time your staff have helped immediately, having me back on the road in twenty minutes or less. I am so impressed with them, and very appreciative.

Professional, friendly service. I will be back.

Great customer service as always!

Friendly and knowledgeable sales/advisors

Very helpful staff who knew the products, listened to what kind of biking I was going to be doing, and didn't look down on the fact that its just on an e-bike for a vacation tour! Helped me to buy a great helmet and some gloves.

Highly quality products and the employees are super knowledgable

Good selection, John was friendly and knowledgeable

Great staff, products and services My go to place for all bike needs

Courteous, knowledgeable, quick turnaround.

Wonderful and timely service! The team was super accommodating and got my daughter’s MTB back up and running in no time. Definitely a returning customer!

Nice people. Really easy to work with. Completed a repair quickly. Appreciate the automated text message when the work was done.