The staff/instructors/cleanliness of whole facility
The group activities offer what I need
The instructors are knowledgeable and make classes fun, and want to come back.
The facility is always kept clean, floors, bathroom, equipment….
I love your programs, activities and all of the instructors. My one suggestion would be that the system of checking paper towel dispensers, anti-bacterial bottles, toilet paper, etc. should be more scheduled. Perhaps first thing in the morning, then every couple of hours. Also, the red light on the water filter for the water dispensers has been on for quite some time. However, that replacement of the filter may not fall under the duties of the front desk workers. All of the front desk workers are very friendly and helpful. From past experiences, I just don't think there is a schedule that is adhered to or available for the workers to regularly check the above-referenced items. Thank you for making the Y such a warm and welcoming facility, as well as offering so many classes and activities for various age groups.
I want to compliment the referees. They have been doing a great job of being fair and explaining to the kids why they call certain fouls or other calls. Keep up the great work.
The basketball season has been fun. My only complaint is the girls always have the auxiliary gym and the boys are in the nicer gym at the same facility. Maybe next year the girls can have the nice gym once in a while.
You need to get the refs to call fouls, especially in the 9-10 age group. Right now fouls are not being called and the games look more like rugby than basketball. Ball handlers get fouled every possession by most teams.
The ability to create a team with kids’ friends and coaches that they know. However, the program placed too many kids on my son’s basketball team this season which has led to reduced playing time for everyone.