The technician is usually always cheerful. They do their job very well. They explain everything they are doing so you understand. They will tell you if there is something that will need attention, sometime in the near future, so it doesn't come as a surprise. They always are respectful and clean up their work area when they are done.
Everything from the technician’s initial visit through installation and follow up. The gentleman with whom we worked - Solomon, Alex, Tanner, Mike and John were personable, knowledgeable and professional. The office staff - Brooke and Nicole have been very nice and helpful also.
Your technician was polite, friendly and even engaged with my 3yr old who had to be the center of attention. The problem was simple and didn’t require any work to be completed other than running some water to fill the P-trap and your tech didn’t try to up-sell me, or create something to charge me for. He fixed the problem with no charge for coming out. Thank you for your help and honesty!